We aim to make our website as accessible as possible. However if you use a screen reader and require debt advice you may find it easier to phone us instead. Our phone number is 0 8 0 0 1 3 8 1 1 1 1. Calls are free from all major mobile networks.
StepChange Debt Charity logo

Free advice on problem debt
based on what's best for you

0800 138 1111Freephone, including all major mobile networks*

Get help with bailiffs. Free expert advice

We can provide expert debt help and advice on how to deal with bailiffs. Watch our expert video and take the 60-second debt test to get an assessment of your situation and get the right advice on what to do next.

How to deal with bailiffs

Watch our video to find what to do if you get a visit from a bailiff.


Take the 60-second debt check

On average we've found that our clients wait a year before getting debt help. Our debt check will tell you if you have a debt problem.

  • You'll get an immediate assessment of your situation
  • We'll be able to tell you if you have a debt problem
  • In seconds you'll have clear advice on getting your debts under control 

If you do need debt help we can provide a full online debt advice session. The service is confidential, free and easy to use.

Worried about bailiffs?

Find out what to do next 60 secs

Try our debt check

Prefer to talk?

0800 138 1111

Mon-Fri 8am-8pm; Sat 8am-4pm

Why choose us?

With over 20 years’ experience, you can be confident that you’re getting the best possible advice.

  • Our advice is completely FREE. It’s based on what’s best for you, not what’s profitable for us.
  • Tailored advice.Whether you go to our online Debt Remedy tool or speak to one of our expert advisors, our advice will always be right for you.

What our clients say about us

"Thanks for helping me keep my home and happiness...I was desperately worried. Now I can feel confident about the future."
- Karl, Leeds

Read about the lives we've changed»


Helping you become debt free...

"I wish to thank your staff for all the great help they gave me when I was in so much debt. They were a pillar of support to me." (Leslie, Essex)

StepChange Debt Charity logo

Foundation for Credit Counselling (trading as StepChange Debt Charity) is a company limited by guarantee registered in England and Wales (Company No: 2757055 ) and a charity registered in England and Wales (Registered Charity No: 1016630). Registered office: Wade House, Merrion Centre, Leeds, LS2 8NG. Consumer Credit Counselling Service (Scotland) trading as StepChange Debt Charity Scotland is a company limited by guarantee registered in Scotland (Company No: SC162719) and a charity registered in Scotland (Registered Charity No:SC024413). Registered office: 33 Bothwell Street, Glasgow G2 6NL. Authorised and regulated by the Financial Conduct Authority.

* Major mobile networks include Orange/EE, O2, Vodafone, T-Mobile, Three, Tesco Mobile and Virgin Mobile. Call charges from other networks may vary.