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Housing

Whether you’re paying a mortgage or renting, more people than ever are struggling to pay their housing costs.

This section will provide you with practical advice on how to stay in your home as well as what to expect if you fall into difficulty your rent or mortgage payments. We’ll also provide you with an introduction to the different kinds of help you may be able to get.

We understand that staying in your home is the absolute priority. So if you’re struggling with these costs the most important thing to do is talk to us. We’ll put a realistic budget together for you and advise you on how to deal with your mortgage lender or landlord.

If you're facing eviction or repossession please call our free Helpline on 0800 138 1111, or use our online Debt Remedy tool, as soon as possible. We'll give you expert advice on what steps you need to take to stay in your home.

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Helping you become debt free...

"What an amazing service. It is not always easy to call for help on the phone and the advice given to me was very private and very helpful."

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StepChange Debt Charity is the new name for the Consumer Credit Counselling Service. Although we look different, our service, and the people behind it, are just the same.

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We hope you like our new and improved website. If you need free advice, support or solutions to resolve your debt problem, we've made it easier to find. And if you need to speak to someone, we're always here for you.

Find out more about our name change