Repaying rent arrears
It’s important to contact your landlord straight away to discuss the arrears. It’s never too early or too late to make an arrangement to pay.
If you want to stay in the property, you’ll need to pay your regular rent plus something extra towards the arrears
To work out how much to offer towards your rent arrears use our Debt Remedy tool or contact us. Let you landlord know how much you’ll be paying to the arrears and send them a copy of your budget to show you’re paying the most you can manage.
If your landlord refuses your offer of payment to the arrears, or if they don’t reply, it’s very important you make the extra payments anyway.
Your rights as a tenant
There are several different types of tenancy, and your rights will differ depending on your tenancy. The process to evict you will also differ.
Your tenancy type may depend on:
- When you moved into the property
- Whether you have a private landlord or a social landlord (a local authority or housing association)
- Whether you rent the whole property or just a part of it
In most cases, tenants of private landlords have less legal protection, and it can be harder to stop eviction.
Working out your tenancy type and what rights you and landlord have can be complicated. If you need help with this, contact one of the specialist housing advice agencies below.
Most landlords will give you a written tenancy agreement. Even if you don’t have a tenancy agreement, you still have rights as a tenant and in most cases your landlord can’t evict you without a court’s permission.
Rent arrears from previous properties
In most cases, rent arrears from previous properties can be treated as a non-priority debt, unless the landlord has taken court action to recover the money.
This is because you can’t be evicted from a property because of rent arrears from a previous property – even if they’re both with the same landlord.
But there are some cases where you may need to treat old rent arrears as a priority debt. For example, some local authorities won’t allow you to apply for council housing if you have outstanding arrears for a previous council house. This means you may need to clear the arrears quickly if you want to get rehoused.