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Citizens Advice & CAB

Citizens Advice Bureaux (CABs) provide free and confidential advice to people regarding their rights and responsibilities.

The Citizens Advice service started in 1939 as an emergency war service. There are over 500 Citizens Advice Bureaux (CABs) in the UK. All CABs are registered charities.

Citizens Advice Bureaux are funded by local authorities, the Legal Services Commission, Lottery funding, primary care trusts, charitable trusts, private companies and individuals.

They give advice face-to-face, via thousands of bureaux and outreach locations. Some bureaux also offer advice over the telephone or by email.

CABs provide debt advice, as well as advice on employment, housing, benefits, tax credits and immigration issues.

Citizens Advice has a self-help website: www.adviceguide.org.uk, which offers advice to residents of England, Wales, Scotland and Northern Ireland.

Citizens Advice Northern Ireland and Citizens Advice Scotland are separate organisations and also have their own websites.

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"What an amazing service. It is not always easy to call for help on the phone and the advice given to me was very private and very helpful."

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StepChange Debt Charity is the new name for the Consumer Credit Counselling Service. Although we look different, our service, and the people behind it, are just the same.

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We hope you like our new and improved website. If you need free advice, support or solutions to resolve your debt problem, we've made it easier to find. And if you need to speak to someone, we're always here for you.

Find out more about our name change