We aim to make our website as accessible as possible. However if you use a screen reader and require debt advice you may find it easier to phone us instead. Our phone number is 0 8 0 0 1 3 8 1 1 1 1. Freephone (including all mobiles).
StepChange Debt Charity logo

Free advice on problem debt
based on what's best for you

Request a call back »
Or call us on 0800 138 1111Mon-Fri 8am-8pm, Sat 8am-4pm

Media centre. The latest news, statistics and facts about UK problem debt.

We want to make millions more people aware of the help that StepChange Debt Charity offers. Through campaigns, research and reports, press releases and social media, our experienced team provide leading insight on problem debt across the UK.

Press releases



Latest Press Releases from StepChange Debt Charity

Media releases issuing comment, identifying trends and highlighting concerns

View all press releases
StepChange Debt Charity and Martin Lewis call for Government to ensure those in debt crisis get ‘breathing space’ to buy food

Published 3 February, 2016

The call comes alongside new findings which highlight the extreme pressures felt by people in financial difficulty.

StepChange Debt Charity responds to the Bank of England’s Money and Credit statistics

Published 2 February, 2016

These figures show another substantial rise in consumer credit.

StepChange Debt Charity response to Insolvency Statistics – October to December 2015 (Q4)

Published 29 January, 2016

Peter Tutton, Head of Policy, responds to the latest insolvency statistics.

StepChange Debt Charity welcomes Work and Pensions Committee report on local welfare safety net

Published 12 January, 2016

Some of the most financially vulnerable people in the UK are now liable to pay Council Tax.

View all press releases >>



man reading debt report

Research and reports from StepChange Debt Charity

Analysis of, and policy recommendations for, overindebtedness and wider consumer issues

View all Research and Reports
Navigating the New Normal

Published December 2015

Our research reveals why working families fall into problem debt and recommends ways to help those affected by income shocks.

Held back by debt: financial resilience in Britain

Published September 2015

Our research shows how Britain's lack of financial resilience is tipping people into a debt trap.

Becoming a nation of savers

Published August 2015

Our discussion paper proposes a radical adaptation of the pensions auto-enrolment system to fix the UK's savings crisis.

Personal Debt 2014: Statistics Yearbook findings

Published March 2015

We've released our Statistics Yearbook 2014, which paints a thorough picture of personal and household debt trends in the UK.

Our campaigns



Campaigns from StepChange Debt Charity

We run campaigns to highlight the causes and consequences of problem debt, and to promote policy solutions focused on improving the lives of those living under the strain of unmanageable debt

View our latest campaigns
Got their number - Ending the harm cause by nuisance calls and texts

Autumn 2013

A campaign to address the harmful effects of nuisance calls and text messages.

Payday loan campaign - High Cost Credit Bill briefing

Summer 2013

Campaign to support greater regulation of the payday loan industry.

Consumer credit spotlight

Autumn 2012

Highlighting current issues in the use of credit cards, payday loans, overdrafts and store cards.

View all campaigns

Our infographics

See how we’ve visualised some of our biggest stories

View infographics
Stepchange infographic

"We're at the frontline of what's happening in the economy"Media coverage


"Being partners with us means changing people's lives" Our Partners


Contact our media team

Please note: These contacts are for journalist or media enquires only.

0207 391 4598 Office hours

07985 404 153 Outside office hours

Get debt statistics

Find local data and detailed statistics in your area. 2 million data entries and counting.

Visit Debt View

Helping you become debt free...

"I wish to thank your staff for all the great help they gave me when I was in so much debt.
They were a pillar of support to me." (Leslie, Essex)

Foundation for Credit Counselling (trading as StepChange Debt Charity) is a company limited by guarantee registered in England and Wales (Company No: 2757055 ) and a charity registered in England and Wales (Registered Charity No: 1016630). Registered office: Wade House, Merrion Centre, Leeds, LS2 8NG. Consumer Credit Counselling Service (Scotland) trading as StepChange Debt Charity Scotland is a company limited by guarantee registered in Scotland (Company No: SC162719) and a charity registered in Scotland (Registered Charity No:SC024413). Registered office: 33 Bothwell Street, Glasgow G2 6NL. Authorised and regulated by the Financial Conduct Authority.

*This is the average rating of our service on Feefo by DMP and DRO clients three months into their solution.