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Free advice on problem debt
based on what's best for you

0800 138 1111 Freephone - including all mobiles

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Emotional wellbeing

Many of us need a little support from time to time. Perhaps we’re feeling a bit stressed out, or something is worrying us. Whatever the problem, a range of practical services are here to help.

You can call for confidential, independent advice and debt advice by phone. It’s available 24 hours and day, 7 days a week.

Debt advice and support

  • Relationships and personal - marital, family, financial
  • Emotional and Psychological - depression, anxiety, stress, self-esteem
  • Wellbeing and lifestyle - critical illness, substance abuse, health
  • Workplace issues - change, workload, relationships
  • Coaching - coping with change, handling your workload

Legal advice

  • Family and relationships - marital, children, neighbours, family
  • Life stage - marriage, moving home, divorce, will and probate
  • Consumer - sale of goods, financial agreements, credit, consumer rights
  • Welfare and taxation - benefits, social services, income tax, council tax
  • Regulations - crime, motoring, licensing, educations, citizenship

"The charity cares a lot about people and wants to retain good staff. But we need new people too, this helps to bring different ideas and perspectives."

Sarah - Operations manager

Join our team

Want to work for the UK's leading debt advice charity?

See our current vacancies

Media centre

Through campaigns, research, press releases and social media, we provide leading insight on problem debt.

Careers at StepChange

You’re not just doing a job working for us. You're making a positive difference to people when they need it most.

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© StepChange Debt Charity 2012

Helping you become debt free...

"What an amazing service. It is not always easy to call for help on the phone and the advice given to me was very private and very helpful."

StepChange Debt Charity logo
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StepChange Debt Charity is the new name for the Consumer Credit Counselling Service. Although we look different, our service, and the people behind it, are just the same.

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Continue to website

We hope you like our new and improved website. If you need free advice, support or solutions to resolve your debt problem, we've made it easier to find. And if you need to speak to someone, we're always here for you.

Find out more about our name change