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Research and reports

Research and analysis undertaken by StepChange Debt Charity, its policy recommendations and consultation responses

Statistics yearbook

2012 Statistics Yearbook (pdf) - 24 April 2013

2011 Statistics Yearbook (pdf) - 14 March 2012

2010 Statistics Yearbook (pdf) - 15 March 2011

2010 Statistics Yearbook Appendices (pdf) - 15 March 2011

2009 Statistics Yearbook (pdf) - 15 March 2010

2009 Statistics Yearbook Appendices (pdf) - 15 March 2010

2008 Statistics Yearbook (pdf) - 18 March 2009

2007 Statistics Yearbook (pdf) - 20 March 2008

2006 Statistics Yearbook (pdf) - 20 March 2007

 

Annual review

2010 Annual Review - 26 October 2011

2009 Annual Review (pdf) - 25 May 2010

2007 Annual Review (pdf) - 20 February 2009

Towards a new debt advice (pdf)- 10 October 2007

FCC Review 2005 (pdf) - 02 October 2006

 

Debt dashboard

Our downloadable Debt Dashboard provides a quarterly insight into clients' levels of debt and ability to repay with broader economic variables.

Profile of a bankrupt - Q4 2010 

Debt Dashboard: Benefits review (pdf) - Q3 2010

Debt Dashboard (pdf) - Q2 2010

Recession driving more men to seek debt advice (pdf) - Q1 2010

Debt Dashboard  (pdf) - Q4 2009

 

Consultation responses

OFT’s compliance review on the payday lending sector - StepChange Debt Charity response (pdf)

PhonepayPlus premium rate review - StepChange Debt Charity response (pdf)

Achieving consistent and high quality Debt Advice - StepChange Debt Charity response (pdf)

Measuring Child Poverty: A consultation on better measures of child poverty - StepChange Debt Charity response (pdf)

The FCA’s use of temporary product intervention rules - StepChange Debt Charity response (pdf)

Power to suspend consumer credit licences - StepChange Debt Charity response (pdf)

Proposals for a new Consumer Vulnerability Strategy - StepChange Debt Charity response (pdf)

Claims management regulation - CCCS response (pdf)

Bailiff reform - CCCS response (pdf)

Payday lending review - CCCS response (pdf)

Continuous payment authority - CCCS response (pdf) 

Bankruptcy law reform - CCCS response (pdf)

Fees charged by the Court of Session, Accountant of court... - CCCS response (pdf)

Department for Work and Pensions: Informal call for evidence on Support for Mortgage Interest - CCCS response (pdf)

Scottish Law Commission: Protected Trust Deeds - improving the process - CCCS response (pdf)

Insolvency Service: Reform of bankruptcy and winding up - CCCS response (pdf)

Office of Fair Trading: Supplementary consultation on continuous payment authority - CCCS response (pdf)

Office of Fair Trading: Debt management (and credit repair services) guidance - CCCS response (pdf)

HM Treasury: A new approach to financial regulation: the blueprint for reform - CCCS response (pdf)

Ministry of Justice: Solving disputes in the county courts - CCCS response (pdf)

Law Commission: Reforming consumer redress for misleading and aggressive practices - CCCS response (pdf)

HM Treasury: A new approach to financial regulation: building a stronger system - CCCS response (pdf)

HM Treasury and BIS: Reforming the consumer credit regime - CCCS response (pdf)

HM Treasury: Simple financial products - StepChange Debt Charity response (pdf)

BIS: Managing borrowing and dealing with debt - CCCS response (pdf)

FSA: Mortgage market review (Responsible Lending) part 2 - CCCS response (pdf)

HM Treasury: A new approach to financial regulation - CCCS response (pdf)

FSA: Mortgage market review (Responsible Lending) - CCCS response (pdf)

 

Additional reports

Working Households’ Experiences of Debt Problems (pdf) - 21 November 2012

CCCS Consumer Debt and Money Report Q2 2012 (pdf) - 28 August 2012

CCCS Consumer Debt and Money Report Q1 2012 (pdf) - 23 May 2012

London in the red (pdf) - 3 May 2012

CCCS Consumer Debt and Money Report Q4 2011 (pdf) - 24 February 2012

Debt and the Regions Report (pdf) - 26 January 2012

Debt and the Generations Report (pdf) - 31 October 2011

Debt and Household Incomes Summary (pdf) - 12 July 2011

Debt and Household Incomes Report (pdf) - 12 July 2011

Introduction: Debt and the Family (pdf) - 15 March 2011

Debt in Scotland 2008 (pdf) - 23 September 2008

Debt in Wales 2008 (pdf) - 27 August 2008

Trouble totals Q3 (pdf) - 01 November 2007

Debt in Scotland (pdf) - 27 September 2007

Debt in Wales (pdf) - 27 September 2007

Trouble Totals Q2 (pdf) - 08 August 2007

Trouble totals Q4 (pdf).pdf - 02 February 2007

Trouble totals Q3 (pdf) - 07 November 2006

Media centre

Through campaigns, research, press releases and social media, we provide leading insight on problem debt.

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StepChange Debt Charity is the new name for the Consumer Credit Counselling Service. Although we look different, our service, and the people behind it, are just the same.

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We hope you like our new and improved website. If you need free advice, support or solutions to resolve your debt problem, we've made it easier to find. And if you need to speak to someone, we're always here for you.

Find out more about our name change