We aim to make our website as accessible as possible. However if you use a screen reader and require debt advice you may find it easier to phone us instead. Our phone number is 0 8 0 0 1 3 8 1 1 1 1. Freephone (including all mobiles).
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Free advice on problem debt
based on what's best for you

0800 138 1111 Freephone (including all mobiles)

Our governance framework, charity trustees and strategy

 
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StepChange Debt Charity governance

StepChange Debt Charity is governed by a Board of Trustees, chaired by Sir Hector Sants. The Board of Trustees as a whole is collectively responsible for delivering the long term success of the charity, while the executive team work closely with the trustees to carry out our day to day operations.

In this section you'll find information about our governance framework, policies and the responsibilities of the Board.

Our trustees

Our Board of Trustees bring a wealth of experience and knowledge, and is responsible for the charity's overall governance and strategic direction.

Trustees of Step Change Debt Charity

Find out more about the Trustees of Foundation for Credit Counselling.

The Board and its Committees

The Board of Trustees are collectively responsible for delivering our long term success. Find out more about their responsibilities.

Our governance structure is as follows:

Governance structure diagram

Our strategy

Our three-year strategy (2015-17) builds both on our current strengths and anticipates a changing social and economic environment. Find out more.

Our executive team

Our executive team includes industry experts from fields including finance, external affairs and business development. Find out more about them.

Regulatory information

Find out more about our statutory accounts, and how we’re regulated and governed.

 

Action Plan on Problem Debt

The consequences of debt - lost jobs, broken relationships, mental health and support needs - leads to social costs of £8.3 billion.

The Government has an opportunity to offer better help for people in debt, allowing them to get back on their feet and contributing to the economy again.

We want to see the Government rise to this challenge by committing to a Debt Action Plan.

Read more

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Helping you become debt free...

“I wish to thank your staff for all the great help they gave me when I was in so much debt.
They were a pillar of support to me.” (Leslie, Essex)

Foundation for Credit Counselling Wade House, Merrion Centre, Leeds, LS2 8NG trading as StepChange Debt Charity and StepChange Debt Charity Scotland. A registered charity no.1016630 and SC046263. It is a limited company registered in England and Wales (company no:2757055). Authorised and regulated by the Financial Conduct Authority.

*This is the average rating of our service on Feefo by DMP and DRO clients three months into their solution.

© StepChange Debt Charity 2016