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StepChange Debt Charity: the Board and its Committees

The Board of Trustees as a whole is collectively responsible for delivering the long term success of the charity.

They do this by setting and safeguarding the vision, mission, values and reputation of the charity, providing oversight of the running of the organisation and ensuring that the organisation understands and complies with its legal and regulatory obligations.

The Board recognises that good governance arrangements are key to running an effective charity. The Board takes good governance seriously and seeks to comply with the recommendations of the Charity Governance Code where appropriate.

The Board

The Board has a schedule of specific matters reserved to it for decision and it delegates specific duties to Committees of the Board.

They meet six times each year and additional meetings are convened as and when required.

The Board agrees an annual schedule of matters it wishes to consider at each of its meetings and those of its committees. The schedule ensures that all relevant matters are considered and receive appropriate attention. At Board meetings consideration is given to:

  • operational updates,
  • finance,
  • progress against strategic objectives,
  • risk and internal controls,
  • various other reporting matters and items for approval that arise throughout the year.


Trustee Directors are appointed for an initial 3 year term. They are eligible to stand for a maximum of three terms (nine years in total).

On appointment, each Director is given an induction which provides them with information regarding:

  • the history of the charity,
  • their responsibilities as trustees and directors,
  • the regulatory environment,
  • the terms of reference and membership of Board and its committees,
  • information about the Company’s corporate governance practices and procedures
  • and the latest financial information about the charity.

New trustees meet with other members of the Board and the Executive Team and are encouraged to visit the charity’s nationwide offices.

Trustees receive regular updates throughout the year about the charity’s performance and the regulatory environment in which they operate.

Our governance structure:

governance structure diagram

Board Committees

Audit and Risk Committee

Membership: David Coates (Chair), Tim Frost, Sir Geoff Mulcahy, Dame Suzi Leather, Andy Hill, Chris Stern

The Audit and Risk Committee have 4 scheduled meetings each year and additional meetings are convened as and when required.

The Audit and Risk Committee reviews the adequacy and effectiveness of the charity’s systems of internal controls and risk management.

Remuneration Committee

Membership: Sue Lewis (Chair), John Fingleton, Monica Kalia

The Remuneration Committee determines the overall framework of the remuneration policy.

Nomination Committee

Membership: Sir Hector Sants (Chair), Sir Geoff Mulcahy, David Coates, Sue Lewis, Chris Stern

The role of the Nomination Committee is to review the structure, size, and composition of the Board, including skills, knowledge and experience; identify and nominate for Board approval candidates to fill Board vacancies; consider succession planning for Directors and other Senior Managers; and consider and review any conflicts of interest that may be reported by the Directors.


Action Plan on Problem Debt

The consequences of debt - lost jobs, broken relationships, mental health and support needs - leads to social costs of £8.3 billion.

The Government has an opportunity to offer better help for people in debt, allowing them to get back on their feet and contributing to the economy again.

We want to see the Government rise to this challenge by committing to a Debt Action Plan.

Read more

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Helping you become debt free...

“I wish to thank your staff for all the great help they gave me when I was in so much debt.
They were a pillar of support to me.” (Leslie, Essex)

Foundation for Credit Counselling Wade House, Merrion Centre, Leeds, LS2 8NG trading as StepChange Debt Charity and StepChange Debt Charity Scotland. A registered charity no.1016630 and SC046263. It is a limited company registered in England and Wales (company no:2757055). Authorised and regulated by the Financial Conduct Authority.

*This is the average rating of our service based on the StepChange reviews on Feefo by DMP and DRO clients three months into their solution.

© StepChange Debt Charity 2017