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James' story. Letting other people know they're not alone

James wanted to speak out and share his story in the hope that he'd inspire others to get help. He found that sharing his story lifted a weight off his own shoulders too.

Why did you want to become a media volunteer?

"It is important to me that people know there is support out there. The adage that you shouldn't suffer in silence is equally as important and I wanted to share the life-changing decision to make the one phone call that changed my life. Sharing my story may help others."

Were there any parts you were worried about?

"No, I had no concerns about becoming a media volunteer. All expectations were clearly made beforehand as to what the media were wanting to talk about. When giving interviews, StepChange were there for support. Honestly, it is exciting and important to tell others about the good work of the charity and the support that they give."

What has your experience been like so far?

"Totally positive. Telling my story has lifted a weight off my shoulders and I feel like I have been given the chance to help others in a unique way."

Interested in volunteering?

You can help us reach more people struggling with debt.

Tell us your story

Helping you become debt free...

“I wish to thank your staff for all the great help they gave me when I was in so much debt.
They were a pillar of support to me.” (Leslie, Essex)

Foundation for Credit Counselling Wade House, Merrion Centre, Leeds, LS2 8NG trading as StepChange Debt Charity and StepChange Debt Charity Scotland. A registered charity no.1016630 and SC046263. It is a limited company registered in England and Wales (company no:2757055). Authorised and regulated by the Financial Conduct Authority.

*This is the average rating of our service based on the StepChange reviews on Feefo by DMP and DRO clients three months into their solution.

© StepChange Debt Charity 2017