We aim to make our website as accessible as possible. However if you use a screen reader and require debt advice you may find it easier to phone us instead. Our phone number is 0 8 0 0 1 3 8 1 1 1 1. Freephone (including all mobiles).
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Free advice on problem debt
based on what's best for you

0800 138 1111 Freephone (including all mobiles)

Manage your DMP at a time to suit you, day or night

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Online DMP header

Our online service helps you stay in control of your DMP

With OnlineDMP you can check the progress of your debt management plan, make changes to your budget and complete your annual review.

What is OnlineDMP?

Our online service gives you a quick and easy way to manage your debt management plan. It’s completely free and gives you access to all the information you need, day or night. Of course, if you need us, you can call us. But online, you can do so much yourself to help you stay in control.

How do I access OnlineDMP?

To access OnlineDMP, simply enter your client reference number and password here.

We sent you a password when your plan was activated, however If you don’t have this to hand, you can request a new one using the 'forgotten your password' option.

Complete your annual DMP review

Together we help you complete your annual DMP review to make sure you have enough money to live on and that you're making good progress towards paying off your debt. Having an up-to-date view of your financial situation is also important so we can let your creditors know that you're continuing to look after your finances.

With OnlineDMP you can also complete your budget review at a time that's suits you you. Once you've started your review you can save your progress and come back to it later if you need to.

Benefits of OnlineDMP

With OnlineDMP you can:

  • complete your annual review without having to call us
  • make changes to your budget
  • set up a direct debit for your payment
  • update your personal information
  • keep us up to date with details about your debts
  • view and print your monthly statements
  • get in touch with us by secure message, if you need to

Contact us about OnlineDMP

0300 303 53009am to 6pm Monday to Friday

Calls cost no more than those to geographic numbers (01 or 02) and will be free in most ‘inclusive minutes’ or ‘discount’ schemes. The cost for calls made outside of inclusive minutes or discount schemes can vary, so please check with your landline or mobile provider.

How clients feel after contacting StepChange Debt Charity

41% of people in debt wait a year before seeking help

90 percent of people felt reassured after getting help from StepChange Debt Charity

Helping you become debt free...

“I wish to thank your staff for all the great help they gave me when I was in so much debt.
They were a pillar of support to me.” (Leslie, Essex)

Foundation for Credit Counselling Wade House, Merrion Centre, Leeds, LS2 8NG trading as StepChange Debt Charity and StepChange Debt Charity Scotland. A registered charity no.1016630 and SC046263. It is a limited company registered in England and Wales (company no:2757055). Authorised and regulated by the Financial Conduct Authority.

*This is the average rating of our service based on the StepChange reviews on Feefo by DMP and DRO clients three months into their solution.

© StepChange Debt Charity 2016