We aim to make our website as accessible as possible. However if you use a screen reader and require debt advice you may find it easier to phone us instead. Our phone number is 0 8 0 0 1 3 8 1 1 1 1. Freephone (including all mobiles).
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Partner with us

Our partners help us to help more people with their debts

Partner with us

For 25 years we’ve been working hand in hand with partner organisations to help people struggling with problem debt. With their support we help people struggling with debt problems access free advice and solutions.

If you'd like to partner with us, please get in touch with our partnerships team for more information.

"We're here because we want to help people"

Here's a video of our colleagues speaking about their experiences of helping clients.

How we're funded

We're only able to do what we do because we're funded almost entirely by voluntary donations from creditors, which include banks, the government and loan companies. With their financial support, our highly trained advisors provide free and impartial debt advice to thousands of people every week.

Whether it’s campaigning to prevent problem debt, offering advice, managing repayment plans or supporting people through a process leading to debt relief, it’s only possible thanks to the donations that we receive.

What we promise our clients

We work with clients to resolve the debt problems they face. We make no judgement on the causes of debt problems and work with clients in a sympathetic and supportive manner.

We undertake a comprehensive examination of the client's financial position, discuss possible solutions and recommend a course of action.

Where clients can afford to repay their debt in a reasonable period of time, we recommend a repayment solution. If it's not possible to repay in a reasonable period of time, we will recommend an insolvency option. Where we support clients with the administration of a long term plan we review the situation at least annually.

We never charge for the advice we provide.

We communicate with clients in a clear, honest, accurate, regular and timely manner.

Get in touch

  0113 235 5997


  Email our team


Please note: these contacts are for partner enquiries only


  Partner with StepChange Debt Charity Ireland

Helping you become debt free...

“I wish to thank your staff for all the great help they gave me when I was in so much debt.
They were a pillar of support to me.” (Leslie, Essex)

Foundation for Credit Counselling Wade House, Merrion Centre, Leeds, LS2 8NG trading as StepChange Debt Charity and StepChange Debt Charity Scotland. A registered charity no.1016630 and SC046263. It is a limited company registered in England and Wales (company no:2757055). Authorised and regulated by the Financial Conduct Authority.

*This is the average rating of our service based on the StepChange reviews on Feefo by DMP and DRO clients three months into their solution.

© StepChange Debt Charity 2018