We aim to make our website as accessible as possible. However if you use a screen reader and require debt advice you may find it easier to phone us instead. Our phone number is 0 8 0 0 1 3 8 1 1 1 1. Freephone (including all mobiles).
StepChange Debt Charity logo

Free advice on problem debt
based on what's best for you

0800 138 1111 Freephone (including all mobiles)

Free debt advice. Expert help is at hand.

We deal with clients with a range of debt problems. Your first step should always be to get free expert debt advice, based on your personal circumstances. No matter what your debt problem, we’ll be able to help.

Over the last twenty years, we’ve helped more than two million people, many of whom have faced exactly the same kind of situation as you.

How can I get debt advice?

Our Debt Remedy online advice tool takes just 20 minutes to complete and will give you a debt solution tailored to your circumstances. It’s anonymous and free of charge.

Alternatively you can call our debt helpline and speak to one of our advisors. They will ask for any information that we need and we'll advise you on the best way to deal with your debts. If necessary, we'll arrange a follow-up phone appointment at a time that suits you.

What do I need to have ready?

To get the most out of Debt Remedy, or a call to our telephone debt helpline, it’s useful to have the following details to hand:

  • Details of all your debtsWe’ll gather details of your income, outgoings, unsecured debts and any assets you have.
  • Your incomeincluding any benefits or pensions.
  • Your household billsfor items such as food and utilities, with details of any missed payments.
  • Approximate values of assetslike your home or car.

To learn more about debt advice from StepChange Debt Charity, watch our video.



Read more StepChange Debt Charity debt advice

Get debt help FREE personal debt advice in 20 mins

Complete our Debt Remedy tool to get FREE individual debt help now

  • Completely anonymous
  • Personal action plan

Get debt help now

Returning to Debt Remedy?

We're rated

4.9 Stars
4.9 out of 5
Read reviews of StepChange »

This is the average rating of our service by DMP and DRO clients three months into their solution.

The Money Advice Service

Money Advice Service

We’re one of a number of organisations that provide free debt advice. If you’d like more information on other sources of free debt help and advice you can visit the Money Advice Service website.

Chat with an advisor now

Do you have any questions? Chat
Mon-Fri 8am-8pm, Sat 9am-2pm.

Why choose us?

With over 20 years’ experience, you can be confident that you’re getting the best possible advice.

  • Our advice is completely FREE. We put your interests first, so you can be sure our advice is based on what’s best for you.
  • Tailored advice.Whether you go to our online Debt Remedy tool or speak to one of our expert advisors, our advice will always be right for you.

Debt advice guide

Read our debt advice guide for practical help on tackling problem debt.

Download our debt advice guide

Helping you become debt free...

“I wish to thank your staff for all the great help they gave me when I was in so much debt.
They were a pillar of support to me.” (Leslie, Essex)

Foundation for Credit Counselling Wade House, Merrion Centre, Leeds, LS2 8NG trading as StepChange Debt Charity and StepChange Debt Charity Scotland. A registered charity no.1016630 and SC046263. It is a limited company registered in England and Wales (company no:2757055). Authorised and regulated by the Financial Conduct Authority.

*This is the average rating of our service based on the StepChange reviews on Feefo by DMP and DRO clients three months into their solution.

© StepChange Debt Charity 2016