Checking your balances
The balances we show on your statement are estimates. They are based on the balance you gave us at the start of your plan or during your last review. We’ll reduce the balances each month to show the payments we’ve sent. We’ll also update your balances when you or your creditors let us know a new amount.
The balance on your statement from us won't include any interest or charges that your creditors may have added to your account.
Checking and updating your balances regularly will help you to stay in control of your plan. You should try to do this every 6 months or when you’re close to paying off one of your debts.
Updating your balances
Visit the My Debts page to update your debt balances quickly and easily.
It’s important that you keep your balances as accurate as possible. This will mean we can give you the best advice for your current situation.