In the past, some debt management companies advertised in a way that suggested they were a free advice agency or charity, or that they were endorsed by the Government.
These companies used phrases like ‘Government debt consolidation’ or ‘Government debt advice’ to fool people into using their services. In fact these companies charged a fee to provide debt management services that are available free from genuine charities like us.
This was very misleading, and the regulator for the debt advice sector – then the Office of Fair Trading – took action against some companies to stop this type of advertising. The Financial Conduct Authority took over as regulator of the industry in 2014 and they’ve continued this push to bring these types of companies to account.
Hopefully this means you won’t see any more fee-charging companies advertising in this way.
If you have problems with your debt, you need professional, impartial debt advice from a respected debt charity like us. All our services are completely free and we make sure we recommend the very best debt solution for your individual circumstances.