We aim to make our website as accessible as possible. However if you use a screen reader and require debt advice you may find it easier to phone us instead. Our phone number is 0 8 0 0 1 3 8 1 1 1 1. Freephone (including all mobiles).
mum at the table with bills

Worried about money?

We can help. Use our free online debt advice tool.

Get help now

Free and face to face debt advice

Face to face advice: Can I see someone to get help with debt?

We offer free and confidential debt advice online and over the phone. We can refer you to a fellow debt advice charity if face to face advice is best for you.

We have been helping people for over 30 years. And we use that experience to train expert advisors and create professional online tools.

But we can help you find debt advice in person (face to face) if that is the best thing for you.

Different ways to get help with debt

Make sure the advice is you get is free, confidential and unbiased.

Online debt advice may be best for you if you:

  • Find it hard to talk about your financial situation
  • Have more time for an advice session later in the evening
  • Prefer going online to calling

Talking to a person on the phone may be better if you:

  • Like to talk though your situation
  • Find a friendly voice at the end of the phone comforting

You may prefer to speak to a debt advisor in person if you:

  • Find it hard to talk on the phone
  • Cannot use online tools
  • Find it hard to read and write and need some help
  • Have other things you need help with, like housing, employment, benefits or immigration

Our online debt advice is available 24 hours a day

Money worries?

Find out how we can help you.

Get help now

Where can I find face to face debt advice?

Citizens Advice and Citizens Advice Scotland provide face to face support and assistance within the community.

They work from over 3,500 places across the UK such as:


  • The high street
  • Local community centres
  • Doctors' surgeries
  • Courts
  • Prisons

Some Citizens Advice branches can offer:


  • Home visits
  • Email advice
  • Text/SMS advice
  • Webchat advice
  • Webcam advice

There are many other independent advice centres operating from community centres or churches across the country.

Our friends at Christians Against Poverty operate a number of schemes, many offering face to face debt advice.

Money Helper also has a handy debt advice locator tool to help you find free advice agencies in your area.

How we can help

We can help with debt advice over the phone or online.

Our expert debt advice can help find you the best solutions for your situation.

Use our free online debt advice tool for confidential advice, 24 hours a day. You can also call us to talk to one of our advisors.