We aim to make our website as accessible as possible. However if you use a screen reader and require debt advice you may find it easier to phone us instead. Our phone number is 0 8 0 0 1 3 8 1 1 1 1. Freephone (including all mobiles).
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Legal information about the use of our site

Welcome to our legal notices section

In this section you will find:

  • All our legal information
  • Our privacy notice
  • Our cookie policies
  • Our terms and conditions
  • Disclaimers
  • Our complaints process

By using this website, you agree to our terms and our privacy notice.

About the charity

Our legal name is 'The Foundation for Credit Counselling (FCC)'. We are a registered charity. We are also a not-for-profit organisation.

We trade as:

  • StepChange Debt Charity
  • StepChange Debt Charity Scotland
  • StepChange Voluntary Arrangements
  • StepChange Financial Solutions

StepChange Debt Charity provides:

  • Advice about budgeting and managing money
  • Debt advice
  • Debt repayment plans

Our website aims to provide accurate information and direction.

We are authorised and regulated by the  Financial Conduct Authority (FCA).


All content on this website is protected by copyright. This includes all text, logos and images.

All rights are reserved.

Without prior written consent, no part of the Site may be:

  • Copied
  • Reproduced
  • Transmitted
  • Translated to another language

Except for:

  • Personal, non commercial use
  • Content within our Media Centre

© StepChange Debt Charity 2024

Call monitoring

We may record calls and online chats. This is part of our training and to improve the quality of our service.

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