We aim to make our website as accessible as possible. However if you use a screen reader and require debt advice you may find it easier to phone us instead. Our phone number is 0 8 0 0 1 3 8 1 1 1 1. Freephone (including all mobiles).
Family walking the school run together

We help you take back control of your finances and your life

Making a difference

Hundreds of thousands of people come to us for help every year. Some are at crisis point and many don't see a way out. We help them to find a way out of their debt problems.

We help people to make sense of their finances. We don't judge people, we just provide the support, guidance and solutions that are needed to deal with debt. Whatever the situation we'll look for practical solutions that make our clients' lives better.

We hear from clients about the difference our advice makes every day. Many clients have their first good night's sleep in months after they've been in touch with us.

Here are some stories from our clients and colleagues about what our work means to them.

People we've helped

Janet from West Glamorgan

Jeanette, Notts.

"The lady on the phone was so lovely and kind. I dont need to worry anymore."

Beth from Devon

Daisy, East Anglia

“If I'd contacted you earlier, years of worry and stress could've been prevented.”

John from Lancashire

Andrew, Tyne and Wear

"If I had known about StepChange sooner, it would've changed my life."

Richard from East Anglia

Salim, Northamptonshire

"I feel like a load of pressure has been taken off my shoulders."

Jessica from Gwent

Sandra, Shropshire

"If I had called earlier for advice I would have realised just how much help I could get."

Eve from Cheshire

Sarah, Cheshire

"Contacting you sooner would've saved a lot of sleepless nights and stopped me from getting deeper into debt."

The people here to help

Patience, Digital Support

Patience, Digital Support

"I love being part of a team that really makes a difference to our clients' lives."

Shirley, Advice Plus

Shirley, Advice Plus

"Hearing the relief in clients' voices makes it all worth while."

Peter, Financial Solutions Advisor

Peter, Financial Solutions

"It's fast-paced, but I get the time to really help the people I speak to."

Be a part of something great

Think you've got what it takes to help us create a society free from problem debt? Take a look at our latest job vacancies, or find out what it's like to work with us direct from members of our team!

Jobs & careers

Video: How we can help

What we do

Find out about how our advice can help you take control of your finances and your life.

Find out about our advice