We aim to make our website as accessible as possible. However if you use a screen reader and require debt advice you may find it easier to phone us instead. Our phone number is 0 8 0 0 1 3 8 1 1 1 1. Freephone (including all mobiles).

Making a difference

Hundreds of thousands of people come to us for help every year. Some are at crisis point and many cannot see a way out. We help them turn things around and deal with their debt problems for as long as they need us.

We help people take back control of their finances and their life

We help people make sense of their finances. We don't judge. We just provide the support, guidance, flexibility and solutions that are needed to deal with debt.

Whatever the situation, we look for practical solutions that make people’s lives better.

We hear from clients about the difference our advice makes every day. Many have their first good night's sleep in months after they have been in touch with us.

Here are some stories from our clients and colleagues about what our work means to them.

People we have helped

Daisy

"If I'd contacted you earlier, years of worry and stress could've been prevented."

Audrey

"Can sleep at night now. No judgement and so easy to access help."

Jamie

"Absolute lifesaver of a service. They've helped put me on the right track as quickly as possible"

Isaq

"Guidance and help when I need it with a phone call away."

Dawn

"I filled in forms online and they gave me the best solution for my situation. It has taken a lot of stress off my shoulders."

Sarah

"Contacting you sooner would've saved a lot of sleepless nights and stopped me from getting deeper into debt."

We have helped millions of people since 1993 and have more than 20,000 five-star Feefo ratings from our clients.

Read more five-star reviews

Our 2024 Impact Report

Highlighting our achievements and the real value we provide to clients and partners.

In 2024, we supported

170,928

clients through debt advice

Our clients repaid

£367 million

to their debts

88 new

partners used our referral tools

Read our 2024 impact report

Kirsty, StepChange Debt Advisor

Hear from one of our expert debt advisors

Kirsty explains why it is good to talk about debt and how help is always on hand at StepChange.

Kirsty's story

Be a part of something great

Think you have what it takes to help us create a society free from problem debt? Look at our latest job vacancies and find out what it is like to work with us direct from members of our team.

Jobs at StepChange

Working together to tackle problem debt

Our partner organisations play a key role in reducing the harm that debt causes by helping their customers get debt advice early. Find out more about working together.

Partner with us
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