We aim to make our website as accessible as possible. However if you use a screen reader and require debt advice you may find it easier to phone us instead. Our phone number is 0 8 0 0 1 3 8 1 1 1 1. Freephone (including all mobiles).
what if skinny grey

Free debt advice: what if I need help with my debts?

Our expert advice helps you deal with your debts and get the support you need. You can get advice online or over the phone, and we'll recommend a range of practical debt solutions based on your situation.

piggy bank

Gather up-to-date details about your finances, including your income, outgoings and debts.

laptop

Use our online debt help tool to get advice now. Complete your advice session at your own pace.

talk

Prefer to talk? Use our budget form before calling 0800 138 1111. A call takes around 40 minutes to complete.

Free, expert debt help and advice

Our team of debt experts help 650,000 people a year to deal with their debt problems. With more than 25 years' experience, you can be confident that our advice is always based on what's best for you.

Our advice is free, impartial and confidential and we tailor our advice to your situation. We also provide a range of managed debt solutions and all the advice and support you need to help you deal with your debts.

Frequently asked bankruptcy questions

Bankruptcy (like an IVA) is a form of insolvency and is normally only suitable if you can’t pay back your debts in a reasonable time.

Bankruptcy shouldn't taken lightly as it's a big step and any assets you own (such as your car or home) may be sold. Bankruptcy will also be registered on your credit history for six years and could affect your job.

In some cases, you're asked to make monthly payments towards your debts from your available income. This is known as an income payment agreement (IPA), and can last for three years.

You should always get free and impartial advice before going ahead with a debt solution. To find out which option is best for your circumstances, we’ll ask you a series of questions during a debt advice session, including:

Bankruptcy fees vary depending on where you live in the UK.

In England and Wales you pay a total of £680, made up of a £130 fee to the adjudicator and £550 to the official receiver; a total of £680.

In Northern Ireland the total cost is £683; made up of a £151 court fee, £525 bankruptcy deposit and solicitor's fees of £7.

Your debts are written off and the restrictions placed on you during your bankruptcy are usually lifted. If your bankruptcy was caused by dishonest or reckless behaviour, the official receiver can extend the bankruptcy restrictions through a bankruptcy restriction undertaking (BRU) or order (BRO). This can last up to 15 years.

The record of your bankruptcy stays on the Insolvency Register (England and Wales) or Bankruptcy Register (Northern Ireland) for a further three months after you’re discharged, or longer if you have a BRU or BRO.

You may still have to make payments towards your bankruptcy, the official receiver will decide if you have to do so.

When you go bankrupt almost all of your debts are written off, allowing you to make a fresh start. However declaring yourself bankrupt is a big step that involves fees and can impact many areas of your life, such as your job or home.

In the UK, personal bankruptcy normally lasts for a year. During this time you can’t borrow more than £500 without letting the creditor know you’re bankrupt.

You must also declare any changes in your circumstances to the official receiver.

You could be asked to sell valuable assets such as your home or car, but you’ll be able to keep the things you need for day-to-day living. Find out more about how bankruptcy affects you.

Everything you need to know about debt

Our debt information section has lots of advice on what creditors can do and the different types of debts, including:

Male debt advisor talking with a headset on

Chat with an advisor now

Use live chat to talk to us about debt advice. Mon-Fri 8am-6pm.
This service is optimised for desktop and tablet devices.

Need debt advice?

If you're struggling because you've lost control of your financial situation and your debts are spiralling, get free online debt advice tailored to your individual circumstances.

Get debt advice

Not sure what to do?

If you're worried about money but aren't sure if you need full debt advice, take two minutes to answer a few simple questions and we'll find you the right help for your situation.

Start here