We aim to make our website as accessible as possible. However if you use a screen reader and require debt advice you may find it easier to phone us instead. Our phone number is 0 8 0 0 1 3 8 1 1 1 1. Freephone (including all mobiles).
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You can help create a society free of problem debt


Search careers at StepChange  

Find a role that inspires you

We work together to help people get their finances back in shape and their lives back on track. That's what makes us the UK’s leading debt charity.

Working here is rewarding because you’re not just doing a job, you’re making a genuine positive difference to people when they need it most. Every single colleague here helps transform the lives of those struggling with debt.

You could be working as a Debt Advisor in our busy contact centres in Leeds, Chester or across the UK. Or you could be working behind the scenes playing a vital part in the smooth running of the charity, for example in Marketing, Business Development or Finance.

Discover exciting roles at StepChange

To find a role at StepChange that inspires you, click the button to visit the external careers website.

Visit the StepChange careers website  

debt advisor talking to a client on the phone
team in a meeting

Debt Advice and Client Support

Our debt advisors use their communication and problem solving skills to support and advise clients over the phone on the best solution for their circumstances, as well as ongoing support to help them manage their solution. We provide full training to give out advisors the skills and knowledge they need to help clients.

Head Office roles

Our specialist roles play a vital part in the smooth running of the charity and working towards transforming the lives of those struggling with debt. Our Head Office roles range from supporting teams to managing systems, in departments across HR and Recruitment, Marketing, Business Development, Finance and more.

The jobs website is an external website powered by Hireserve and collects, uses and processes submitted information in line with its own privacy policy, and also in line with our privacy notice.

While StepChange Debt Charity continually reviews its contracts with its partners in regards to compliance with data protection regulations, we're not responsible for the website content or any infringement on your data rights by Hireserve.

Helping you become debt free...

“I wish to thank your staff for all the great help they gave me when I was in so much debt.
They were a pillar of support to me.” (Leslie, Essex)

Foundation for Credit Counselling Wade House, Merrion Centre, Leeds, LS2 8NG trading as StepChange Debt Charity and StepChange Debt Charity Scotland. A registered charity no.1016630 and SC046263. It is a limited company registered in England and Wales (company no:2757055). Authorised and regulated by the Financial Conduct Authority.

We link to external websites where they contain relevant information for our visitors. We're not responsible for the content of these websites, or any infringement on your data rights under data protection regulations by any external website provider.

*This is the average rating of our service based on the StepChange reviews on Feefo by DMP and DRO clients three months into their solution.

© StepChange Debt Charity 2018