We aim to make our website as accessible as possible. However if you use a screen reader and require debt advice you may find it easier to phone us instead. Our phone number is 0 8 0 0 1 3 8 1 1 1 1. Freephone (including all mobiles).
StepChange colleague

Welcome to our legal notices section

Legal information about the use of our site

In this section you'll find all our legal information, our privacy and cookie policies, our terms and disclaimers and how to raise a complaint.

By using this website, you agree to our terms and our privacy notice.

About StepChange Debt Charity

The Foundation for Credit Counselling (FCC) is a registered charity and a not-for-profit organisation and trades as StepChange Debt Charity, StepChange Debt Charity Scotland, StepChange Voluntary Arrangements and StepChange Financial Solutions.

StepChange Debt Charity provides money management advice, confidential budgeting, debt advice, and debt repayment plans for both individuals and families. Our website ("the Site") aims to provide accurate information and direction.

Authorised and regulated by the Financial Conduct Authority (FCA).


All material on this website, including all text, logos and images, is protected by copyright. All rights are reserved to StepChange Debt Charity. Other than information contained in our Media pages, no part of the Site may be copied, reproduced, transmitted or translated to another language without our prior written consent, except for your own personal, non commercial use.

© 2018

Call monitoring

Telephone calls and 'online chats' may be monitored and recorded for quality and training purposes.