This section has lots of answers to questions that may arise while you’re on your debt management plan (DMP). We’ve arranged this section based on whatever stage you may be at in your plan.
On this page, you'll find...
Answers to the questions our debt management plan clients ask us most often (and perhaps some you may not have thought of asking!)
A timeline that tells you what you can expect over the course of your DMP, from how to deal with creditor contact to when you’ll need to review your budget with us.
You can log into OnlineDMP at any time. From there you can update your creditor details, review your DMP quickly and easily and view your six most recent statements.
You can call us if you need help regarding a significant budget change, making your DMP payment or dealing with an emergency such as bailiffs. You can also send an email.
The MoneyAware team are here to support you while you’re sticking to a budget with money-saving tips and ways to increase your income.
Manage your DMP online
Day or night, you can update and make changes to your plan at a time that suits you.
Log in to OnlineDMP