We aim to make our website as accessible as possible. However if you use a screen reader and require debt advice you may find it easier to phone us instead. Our phone number is 0 8 0 0 1 3 8 1 1 1 1. Freephone (including all mobiles).
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Debt policy and research

Take a look at our latest research into UK personal debt trends and
statistics, how we campaign for change, and our work in Parliament.

In 2018 we helped

650,000

people with their debts

 

Working towards a society free from problem debt

With 25 years’ experience providing free debt advice and solutions, we’re well placed to inform policy and practice change. In this section you’ll find all our latest research and reports and up-to-date debt statistics from our work to help members of the public deal with their debts.

If you’re an MP or parliamentarian you can find information on our latest campaigns as well as briefings for Parliamentary debates at Holyrood and Westminster. We also provide resources to help constituents deal with problem debt.

Our policy team uses our clients’ experiences to make the evidence-based case for changing regulation, law and practice, to reduce the risk of problem debt and the harm it causes to people.

Our latest debt statistics

Our 2019 Wales in the Red report paints a bleak picture of the scale of debt in Wales, revealing 193,000 people are in severe problem debt, and a further 412,000 people are facing financial distress.

Making the case for change

Our team undertakes research into personal debt, shares insights, and shapes policy proposals. This helps inform and influence change through a range of government and regulatory bodies, financial trade associations and others from the public, private and voluntary sector.

We make sure the voice of our clients is heard by raising concerns with a range of government and regulatory bodies and making proposals for action. This is all in order to achieve positive changes to people’s lives and to work towards a society free from problem debt.

Impact Report 2018

Our impact report looks at how we're delivering against the charity objectives we set out in our four-year strategic plan. Read the report for full details.

Our policy blog

Written by industry experts in our policy team, our blog on Medium.com is packed with insight and comment on the latest UK personal debt trends.

Visit the blog