We aim to make our website as accessible as possible. However if you use a screen reader and require debt advice you may find it easier to phone us instead. Our phone number is 0 8 0 0 1 3 8 1 1 1 1. Freephone (including all mobiles).
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About us

We provide the UK’s most comprehensive debt advice service. We help people
with debt problems take back control of their finances and their lives.

In 2019 we helped 


people with their debts


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We can help change your debt story

Every year, we help over 650,000 people resolve their problems, repay their debts and rebuild their lives. We could do the same for you.

Read our clients' stories

Hear from one of our expert debt advisors

"You're not on your own. Help is always at hand at StepChange, and we have many experienced debt advisors who can find you the right solution."

Kirsty's story

Have you been called out of the blue by someone claiming to be from StepChange?

It's likely a scam. We'd never call a client without arranging that with you first.

Find out more about how to make sure it's us
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We hold the Advice Quality Standard
The Advice Quality Standard is the quality mark for organisations providing advice to the public on social welfare issues. We've shown that we're easily accessible, effectively managed, and employ staff with the skills and knowledge to meet the needs of our clients.