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Media Centre

Sharing our latest press releases, media coverage, and insights.

 

Not what you were looking for? Contact client support here.

Working towards a society free from problem debt

As the UK’s leading debt charity, our 30 years of experience give us rich insight and expertise that we willingly share to analyse debt and the harm it causes, and work on solutions to address it.

Our press office can help journalists with information and comment, arrange briefings or interviews with our experts, and help facilitate case study requests with introductions to some of our clients who are willing to share their experience in the media.

Contact our Media Team (For journalists only):

  • 02073 914598 (Office hours)
  •  07985 404153 (Out of hours)

Latest Press Release

We welcome the Welsh Government’s consultation on council tax debt escalation

The consultation proposes lengthening the timeframe which currently sits at a minimum of 14 days, made up of 7 days from the issuing of a notice and a further 7 days if no payment is made. The consultation proposes extending this to a minimum of 62 days. Read the press release

More press releases

Recent blogs

There’s no shame in being in debt; it happens. Let’s talk about it.

Richard Lane, Chief Client Officer, writes: "Today marks the start of Debt Awareness Week, StepChange’s annual campaign to raise awareness of problem debt and the support available. Every year, we shine a light on the reality of financial difficulty and encourage people to seek the help they need. This year, we’re focusing on stigma — and how it stops so many people from reaching out for support."

Go to the Medium blog

Recent media coverage

  • Vikki Brownridge gave an interview to BBC Breakfast as part of our new year polling, this then featured widely across the BBC network and across regional radio, as well as in a source of advice in the online write up
  • The Guardian and Mirror also covered our release on this story
  • Richard Lane was a panel guest on the Martin Lewis Money Show, answering audience and viewer questions on debt and financial pressures. In an episode the following week, Martin Lewis signposted directly to our service
  • Richard Lane spoke to the Mirror regarding mortgage arrears and pressures on homeowners
  • Richard was also a guest on BBC Radio 4's You and Yours
  • We had a full broadcast package on BBC Morning Live, as our case study Luke featured speaking to BNPL pressures, and Simon Trevethick giving an interview to Iona Bain
  • Emily Whitford was quoted in the Sun speaking to council tax affordability pressures
  • David Davensac featured as part of a BBC Look East television report on new year financial pressures, with Simon Trevethick featuring in an interview. There was also an online write up
  • Our statistics on renting featured in the Metro, stats which were subsequently quoted in Parliament
  • Vanessa Northam spoke to BBC Radio Merseyside on new year debt pressures
  • Vikki Brownridge's latest columns in the Yorkshire Post and the Big Issue, both on new year debt from slightly different perspectives, featured
  • Our letter to David Gauke on council tax imprisonment regulations featured in the Independent, LBC and Evening Standard. Emily then spoke to regional radio outlets about the story
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Research and reports

Our expert insights and industry leading specialists break down the biggest consumer credit issues today.

Read our debt research

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Key policy campaigns

We use our research and insights to raise awareness and campaign for sustainable change.

Look at our latest campaigns

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Our work in Parliaments

Working with ministers in Westminster and Hollyrood on policy briefings, events and constituency debt trends.

Read how we work with ministers

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Client Stories

Our clients help us campaign for change and encourage other people who are struggling with debt to get help. Ask how our media client volunteers can help you.

Hear from Alannah

"I live with a range of different long-term health conditions, which means that for a while I was reliant on ESA and PIP for my income. Things were tight and I was being underpaid due to an error, and therefore I had to appeal this to be able to get my full entitlement."

Read Alannah's story

Alannah, a pregnant women holds belly and looks into distance.
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These stories show that debt can happen to anyone, and the reasons for it are varied.

See more client stories here

Our wide range of debt information articles

We have more than 250 articles on the different types of debt, creditor action, budgeting, and ways to help you understand debt, including:

Debt happens. We deal with it.

We have helped millions of people since 1993.

Find out how.

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"StepChange = stress relief"

"StepChange helped me a lot...every month I used to stress because I knew I would have nothing left over to my name. Now I only give the amount I can really afford to my creditors. BIG THANKS TO STEPCHANGE."

Mohammed, Feefo Review