Privacy and transparency

Here you will find copies of all our privacy notices.

Find out how and why we use your personal data

Click the below links to find the privacy notice which applies to your relationship with StepChange.

Read this notice if you are a current or former StepChange client. Or if you are thinking of using our services.

Read this notice if you have a relationship with one of our clients and think we may hold your data.

Read this notice if you want to know about cookies and how we use your data when you use our website.

Read this notice if you want to know about how we use your data when you interact with us on social media.

Read this notice if you want to know how we handle your personal data when you are an event attendee or publicity participant.

Coming soon: Read this notice if you are a current or former StepChange colleague. Or if you are applying for a job at StepChange.

Do you need to register a complaint about how your personal data has been used?
Visit our Complaints page to find out how this works.

Are you an organisation who wants to request personal data?
Please email dpo@stepchange.org with your request.