Due to the impact of coronavirus, our phone lines currently have different opening hours and we have fewer advisors available to answer your call. You may experience a delay when you call.

Already with us? Information and support for our clients

The rent-to-own lender Brighthouse has now gone into administration. If you are a Brighthouse customer, find out what you should do here.

The short-term loans company Uncle Buck Finance has also gone into administration. If you're a customer, find out what you should do here.

Ongoing support while you deal with your debt

Last year, we helped 650,000 people take control of their debt. But our help doesn't end once you've chosen a debt solution.

We're here to help you set up your solution and give you ongoing advice, both over the phone and on this website.

Do you not have a debt solution in place yet?

You can log back in to your debt advice session to finish entering your information so we can advise you.

Have you chosen a debt solution?

Once you’ve chosen a debt solution, it’s natural that you’ll have some questions about what it’ll mean for your future. Even when your debt solution is underway, problems may arise where you need further information so you can decide what to do next.

You can find answers to many questions you’ll have about your chosen debt solution below.