We aim to make our website as accessible as possible. However if you use a screen reader and require debt advice you may find it easier to phone us instead. Our phone number is 0 8 0 0 1 3 8 1 1 1 1. Freephone (including all mobiles).
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Already with us? Information and support for our clients

Ongoing support while you deal with your debt

Last year, we helped 650,000 people take control of their debt. But our help doesn't end once you've chosen a debt solution.

We're here to help you set up your solution and give you ongoing advice, both over the phone and on this website.

Need help completing your advice and going ahead with your solution?

We're here to help you take your next steps. Read our guides on getting the information we need to advise you, choosing a debt solution and keeping your finances on track while you set it up.

Visit our help hub

How to pay your plan

If you've been recommended a debt management plan (DMP) or a token payment plan (TPP), there are several ways you can pay.

Ways to pay your DMP or TPP
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While we hold your money, it’s covered by the Financial Services Compensation Scheme, which can pay compensation if we’re unable to meet our financial obligations.You can find out more on the FSCS website, www.fscs.org.uk.