Who are DWP Debt Management?
DWP Debt Management collect DWP debts.
They mainly collect benefits overpayments, but also:
- Outstanding Social Fund loans
- Advances (payments on account), including short-term benefit advances
- Tax Credit overpayments
- Overpaid benefit from the estates of people who died
- Social security benefit relating to compensation cases
- NHS costs relating to injury cases
Repayments can be taken:
- Out of your benefit payments
- Out of benefits you are owed
- Out of your wages (this is called a direct earnings attachment)
- By court order for debt recovery
If you have been overpaid Tax Credit and still receive it, the DWP will take money off future payments until it is paid off.
If you are no longer getting Tax Credit, the DWP will send you a bill. They may expect you to pay in one lump sum.
How do I know if I have been overpaid?
DWP Debt Management will write to let you know why they think you have been overpaid.
Contact them straight away to let them know if you disagree.
You can dispute the decision if they still think you owe them money.
You are not necessarily suspected of fraud for an overpayment.