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Banking and borrowing

i The advice on this page applies to anyone living in England, Wales, Scotland or Northern Ireland.

Credit unions. What are they and how do they work?

Credit unions are a way to save and borrow money without using a bank, building society or other lender. There are pros and cons to choosing credit unions, and whether it is the right choice for you will depend on your situation.

You may go to a credit union if you are only able to get credit from other places where you have to pay a lot more to borrow.

What is the difference between a credit union and a bank?

At regular banks, shareholders tend to decide how they are run. Shareholders are people who have stocks in a company, which means they make more money when the company is doing well.

But a credit union is a cooperative financial institution. This means that members involved in the credit union decide how it is run. Making a profit is less important to them.

Credit unions have three main aims:


  • To provide loans at low interest rates
  • To encourage all members to save regularly
  • To help members in need of financial support

Credit unions can offer:


  • Accounts to people with a poor credit rating
  • The freedom to save money in a flexible way
  • Alternative borrowing options to payday loans
  • Support to people on a low income, or people who have never borrowed before

You must be a member of a credit union to get a loan from them. Some will ask you to build savings first.

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How do credit unions work?

Credit unions work differently to a high street bank. They are cooperatives run by members, for members.

Most credit unions use members' money to run their services. Lots of smaller credit unions rely on volunteers. Only the larger ones have paid staff.

Many high street banks reward their shareholders when they business is successful. Credit unions reward their members.

How do I join a credit union?

You need to have a 'common bond' to open an account with a credit union. Every member will be linked in some way, such as:


  • They live or work in the same area
  • They work for the same employer
  • They belong to the same trade union
  • They belong to the same church or other association

Most local areas have a credit union.

Anyone in the house of a person with a 'common bond' with a credit union can usually join.

Find a credit union near you and get in touch to find out if they can help you.

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