Why would creditors usually contact me during my IVA?
You’ll probably receive annual statements and default notices for your accounts from your creditors during your IVA.
Creditors are obliged to send you statements at least once a year, and these aren’t demands for payment. This is perfectly normal and nothing to be worried about.
You may also receive letters telling you that a default notice has been added to your credit file. Default notices are issued to record that by entering into an IVA you’re no longer making your contractual payments.
No further action comes from this. If you receive any letters about getting a default notice, you don’t need to send them to us or your IVA supervisor.