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Struggling with payday loan debts?

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Dealing with payday loan debt

Payday loans are one of the most expensive ways to borrow. This can make it feel impossible to get out of.

A payday loan can seem like easy cash, but there are other ways to borrow.

How do I deal with payday loan debt?

Do not take out more debt to repay a payday loan.

Most lenders ask for your bank details so they can take payments through a 'continuous payment authority' (CPA).

Some lenders try to take payment again if it is declined.

You can stop this by:


  • Cancelling your payday loan payment to stop the money leaving your account
  • Getting expert debt advice to make a plan

Need help with payday loan debt?

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What is continuous payment authority?

A 'continuous payment authority' (CPA) is when you let a company take regular payments from your bank account.

This is also sometimes called a 'recurring transaction'.

You do this by giving them your credit or debit card details.

They work like direct debits, but they:


  • Can be hard to cancel and
  • Can change amount and payment date

Payday lenders can only make two attempts to take money from your bank account. Unless you agree a 'rollover'.

What are rollovers?

A rollover lets the company take money you owe this month out of your account next month.

This can sound good, but it often has extra costs and charges.

Rules state that lenders:


  • Cannot rollover an outstanding payday loan balance more than twice
  • Must send you a debt information sheet with contact details for help

Help with payday loans

Use our free online debt advice tool to find the best way to manage your payments.