Our annual conference is back this October, and it’s shaping up to be our most impactful partner event yet.
StepChange Connected brings together leaders and partners from across key sectors to explore issues shaping debt advice, consumer vulnerability, and the experiences of people in problem debt.
This year's event is sponsored by Connect
Connect has played an instrumental role in our digital transformation journey, helping us evolve the way we support clients and colleagues alike.
Connect has played an instrumental role in our digital transformation journey, helping us evolve the way we support clients and colleagues alike. Their sponsorship reflects one of the central themes of this year's event: how technology, innovation and transformation are reshaping financial support.
Two events in one
This year, StepChange Connected is supported by Credit Strategy, bringing even more insight, influence, and connection to an event that has been oversubscribed every year.
The day doesn’t end with StepChange Connected. We're co-locating with Credit Strategy, so the event will be followed by the Collections and Vulnerabilities Awards, celebrating the organisations making a difference.
Secure your place
This event reaches capacity every year, and with this year’s expanded programme, interest is already high.
Register your interest
Please note attendance is limited and curated to ensure the right mix of organisations. We reserve the right to decline registrations outside our intended audience.
This year's agenda
Morning
Breakfast and registration from 09:00am
The future of financial resilience
Presented by Vikki Brownridge, Chief Executive Officer.
Powered by Experts: Turning Transformation into Impact
Discover how expertise, technology and innovation are transforming support and improving outcomes for people facing financial difficulty.
Changing the Conversation on Debt and Stigma Through Lived Experience
Hear powerful personal stories that challenge misconceptions about debt and explore the impact of stigma on help-seeking and recovery.
Afternoon
Financial Vulnerability in the Digital-First Generation
Delve into our latest research to examine the realities facing Gen Z and what organisations can do to support financial resilience in a digital-first world.
Understanding the Decisions Driving Debt Journeys
Explore the motivations, behaviours and barriers that shape people's journeys into and through debt advice.
Stronger Together: Collaborating to Support Clients with Complex Needs
Explore how collaboration across financial services, debt advice and specialist support organisations can improve outcomes for clients with additional needs and those facing complex circumstances.
Economic Outlook: Resilience, Risk and What Comes Next
Understand the economic forces affecting households and what they mean for financial resilience in the years ahead