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Share your story. You can help us reach more people in debt.

One of the best ways to raise awareness of problem debt is to show how real people are affected. We often get requests from the media to talk to people who know exactly what it’s like to deal with debt. As a media volunteer, you can help us to explain the human side of the story.

By speaking about the circumstances that led you into debt, the benefits of getting advice and the feelings you had along the way, you may encourage people to seek help themselves. It can be a positive experience for you too.

What's involved?

A number of things may be involved, from speaking to a magazine or newspaper to being interviewed for television or radio. Sometimes, we’ll need people to share their stories as part of a planned campaign, and we’ll be able to tell you in advance. At other times, we’ll be reacting to requests from journalists, which can mean we need to contact you at short notice.


StepChange case study

Your story can change lives

By sharing your experience you'll help reach others struggling with debt problems.

You stay in control

If you decide to become a media volunteer, rest assured that we will never give your details to journalists without your permission and we'll contact you to ensure you’re happy with any request. It's likely that you will have to be identified for television and most radio interviews, but there's the option to remain anonymous for some magazine and newspaper interviews.

If you would rather not talk directly to the media, you can always share your story with the charity’s internal magazine, or speak to our research team.

Andy's story

Andy has been featured on ITV News at Ten

Andy's business suffered during the recession. A client since 2013, Andy is grateful we could help with his credit card debt. His TV interviews include ITV News at Ten.

Gary's story

Gary has given several radio interviews

Following the breakdown of his marriage, Gary experienced a debt crisis after he relied on credit to get by. Gary has given several radio interviews.

James' story

James wanted to help others to feel less alone

James wanted to speak out in the hope that other people reading his story would get help too.

Become a media volunteer

You can help us reach more people struggling with debt.

Tell us your story

Volunteering key points

When you're a media volunteer, you can be confident that: 

  • We will never pass your details on without your permission
  • You’ll never be pushed to do an interview you don’t want to
  • You can remain anonymous if you prefer
  • You can stop being a volunteer at any time

Helping you become debt free...

“I wish to thank your staff for all the great help they gave me when I was in so much debt.
They were a pillar of support to me.” (Leslie, Essex)

Foundation for Credit Counselling Wade House, Merrion Centre, Leeds, LS2 8NG trading as StepChange Debt Charity and StepChange Debt Charity Scotland. A registered charity no.1016630 and SC046263. It is a limited company registered in England and Wales (company no:2757055). Authorised and regulated by the Financial Conduct Authority.

We link to external websites where they contain relevant information for our visitors. We're not responsible for the content of these websites, or any infringement on your data rights under data protection regulations by any external website provider.

*This is the average rating of our service based on the StepChange reviews on Feefo by DMP and DRO clients three months into their solution.

© StepChange Debt Charity 2018