1. Demand for debt advice is growing
In the first half of 2017, 326,639 people contacted StepChange Debt Charity for help and support with their problem debt. This equates to 1 person contacting us every 48 seconds.
2. Personal debt levels are rising
In 2016 the average unsecured debt of our clients increased for the first time in eight years.Our latest data shows this is a continuing trend in 2017. Our clients now have an average outstanding debt balance of £14,367.
3. More than two in five clients are behind on household bills
There has been a rise in the number of clients falling behind on household bills in the first half of 2017.
4. Our clients are getting younger
The proportion of younger clients seeking debt advice has continued to grow over the past five years. Almost two thirds of clients are under 40, which is a 10% rise on levels recorded five years ago
5. More renters are seeking advice
We are seeing fewer homeowners and an increased number of renters contacting us for advice and support with their problem debt.Our stats show that four out of five of our clients are now renters.