Our services and solutions
We also provide
Don't know where to start?
Answer a few questions, so we can find the best way to help
Got a debt question?
More about us
Debt in the UK
StepChange in Parliament
We work with parliamentarians on briefings, events & debt trends
The latest debt trends & analysis from our industry experts
Log back in to OnlineDMP
Other ways to get in touch
Get online debt advice now
Get free online debt advice in less than 30 minutes from the UK's leading debt charity
In 2018, more people than ever contacted us for debt advice. Our Statistics Yearbook takes an in-depth look at more than 650,000 people struggling with problem debt. Explore the latest personal and household debt trends of new clients who contacted us in 2018.
In 2018, 17% of new clients contacted us because of a reduced income, 17% contacted us because of unemployment or redundancy, and 16% due to illness or injury.
In 2018, 657,930 new clients contacted us for help with their problem debt. That’s one new client every 48 seconds.
new clients in 2018
In 2018, 55% of our new clients or their partner were in full-time or part-time employment. 31% were unemployed.
Email us to discuss our 2019 personal debt statistics and other debt research across the UK.