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Read what our clients think of us – in their own words
"I'm not afraid of the post or the phone ringing anymore." Joni, Lincolnshire
"I like the fact that every time I speak to StepChange it’s impartial and there’s no judgment.
I know it’s going be a respectful service and someone’s going to listen."
"You've always given me the right advice, been supportive, non judgmental, informative and efficient.....you took my worry away and I could live my life again." Jo, Yorkshire
"I lost my fiance after a long fight with cancer. Your help in dealing with my debts stopped me from completely going over the edge…thank you from the bottom of my heart."Christopher, Derbyshire
Feefo reviews are all from real people who we've helped. If we're helping you and you'd like to share your thoughts, look out for your email inviting you to Feefo.
"Very supportive, friendly professional service, un-biased. I felt like I had a life again and had a huge weight lifted off my shoulders!"
Rebecca, Mid Glamorgan
"Thank you so much to StepChange. They really are fantastic. Just shy of £5k worth of debt now gone. I can't thank the teams there enough for helping me get this sorted."
As our clients say, we're supportive, non-judgmental and here to help you. Get free advice online or by giving us a call.
"StepChange have helped me so much. I can't thank them enough."Lyn and Andrew, Yorkshire
"StepChange don't judge you. They're here to help. I feel a lot less stressed thanks to them."John, Greater Manchester
"We can now look forward to saving for our retirement without the stress of debt hanging over us."
Ruth and Robert, Ayrshire
"Thank you so much for all the work you do and for helping me with my DRO."
"Every advisor I spoke to was so kind and helpful! I am now debt free and am so organised now with my finances I even have a budget excel spreadsheet on my phone!"
Words can hardly describe how great a service StepChange do, I feel like my life has improved so much thanks to the help they provide."
Richard, East Anglia
By sharing your experience of being in debt, you can help encourage more people to contact us for help.
“I wish to thank your staff for all the great help they gave me when I was in so much debt.They were a pillar of support to me.” (Leslie, Essex)
Foundation for Credit Counselling Wade House, Merrion Centre, Leeds, LS2 8NG trading as StepChange Debt Charity and StepChange Debt Charity Scotland. A registered charity no.1016630 and SC046263. It is a limited company registered in England and Wales (company no:2757055). Authorised and regulated by the Financial Conduct Authority.
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*This is the average rating of our service based on the StepChange reviews on Feefo by DMP and DRO clients three months into their solution.
© StepChange Debt Charity 2019