The latest debt trends & analysis from our industry experts
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Our expert debt advice and solutions change lives. Read our reviews to see what our clients say about us.
"Your patience and kindness is beyond words. I wish I could express my gratitude to everyone at StepChange!"
- Janet, Ayrshire
“Even when we were struggling you always found a solution around it. Thank you...so nice to be debt free."
- Jacqueline, West Midlands
This is the average rating of our service by DMP and DRO
clients three months into their solution.
"Just made last payment to £23,000 of debt Thanks to @Stepchange & @MoneySavingExp for helping me out. :-)"
"I would like to say what wonderful people you are. I feel so much better with that debt off my back."
- Jeffrey, Surrey
"Helping me with my finances and just being a friendly helpful voice on the other end of the phone...has been invaluable and very welcome."
- Michael, County Durham
"Thank you for all you do for me. Without you I would have gone under and fell into a deep depression."
- John, Essex
"Phoning you was like talking to a friend"
- Margaret, Berkshire
"The last 5 years have been tough but worth it. I don't owe anyone anything except the debt of ever lasting gratitude I have for the people at StepChange Debt Charity."
- Tom, North Yorkshire
"There wasn't a question or query that couldn't be answered or solved."
- Julie, Cheshire
"Words are insufficient to describe my thanks to all the staff who have helped me arrive at this point after years of determined effort"
- Bruce, West Yorkshire
" I can’t thank you enough for your respectful, kind and supportive approach. You helped me out of depths of despair when I had debt problems."
- Sarah, Mid Glamorgan
"We can never thank you enough for helping us become debt free."
- Ali, County Atrim
"Massive thanks to (StepChange) for their unwavering help and support over the last 10 years :-)"
"We don't know what we would have done without your help. You have been absolutely marvellous."
- Richard, Hampshire
"Thank you so much for your help and kindness. I shall certainly pass the message on to others who get into difficulties. I’ll tell them, “Go to StepChange, they are very good and helpful."
- Joyce, Merseyside
"Massive thanks to @StepChange. Massive weight lifted off my shoulders! On the road to being debt free! #help #debtfree #stepchangecharity"
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"I will be ever grateful to this charity because they gave me my life back."
- Georgina, Kent
"I could not have done it without your caring support. I cannot thank you enough in words or express how I feel in my heart. "
- Roy, Greater London
"Once I made that first call to you, the relief I felt was amazing. I wish I'd done it earlier!"
- Jean, Somerset
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"You give help and advice to so many people...with your help we are now debt free!"
- Janet and Michael, Buckinghamshire
"There is little doubt in our minds that without the help and expert advice (you provided) we might not have been able to overcome our debt problem."
- James, West Lothian
"Each label represents a cleared debt. Only 2 of these left to go!"
"It’s nice to know there are charities out there to help people like me."
- Fran, Channel Islands
- Pearl, Oxfordshire
“Your team brought me from the dark into the light. You grabbed my hand and took the lead.”
- Gail, Hull
"Without your help I couldn't have done it. Like the tortoise racing the hare, it sometimes seemed I would never get there - but I did! Hurrah!"
- Rhiannon, Warwickshire
"I want to thank everybody for helping me turn my life around. It was not always easy but I made it."
- Jean, Essex
“Our eldest daughter is having a baby...and we're so pleased to be able to help the new arrival out of our own resources...we couldn't have done it without you.”
- Lorna, Edinburgh
"Not only are we debt free but worry free (too)...this has made a great difference to our lives."
- Brian and Valerie, Suffolk
“I wish to thank your staff for all the great help they gave me when I was in so much debt.They were a pillar of support to me.” (Leslie, Essex)
Foundation for Credit Counselling Wade House, Merrion Centre, Leeds, LS2 8NG trading as StepChange Debt Charity and StepChange Debt Charity Scotland. A registered charity no.1016630 and SC046263. It is a limited company registered in England and Wales (company no:2757055). Authorised and regulated by the Financial Conduct Authority.
*This is the average rating of our service based on the StepChange reviews on Feefo by DMP and DRO clients three months into their solution.
© StepChange Debt Charity 2017