What we do

Our vision is to create a society free from problem debt.

Problem debt is not just an issue for individuals but goes much further - it damages families and communities and costs in excess of £8 billion a year.

By helping those in debt get back on their feet, and by campaigning for policies that aim to prevent problem debt, we’ll help overcome the difficulties that debt creates for our society in the 21st century.

What we do

• We provide free omnichannel debt advice and information services to people who are facing debt problems and want to resolve them
• We also offer a wider range of solutions to debt problems than any other debt advice provider, so that we can offer a truly tailored approach for every client
• We are authorised and regulated by the Financial Conduct Authority

Find out more about the breadth of our services and solutions

We also undertake research and use evidence from our clients’ experiences to campaign for legislative, regulatory and policy changes to reduce the harm caused by debt and reduce the risk of problem debt occurring in the future.

Find out more about the breadth of our policy campaigning and research