We aim to make our website as accessible as possible. However if you use a screen reader and require debt advice you may find it easier to phone us instead. Our phone number is 0 8 0 0 1 3 8 1 1 1 1. Freephone (including all mobiles).

Woman looking at laptop with her son

Worried about money?

Take two minutes to answer a few simple questions, so we can understand the best way to help you.

Get help now

Co-op logo

At StepChange Debt Charity, we’re working in partnership with The Co-operative Bank to ensure that you get can free, independent help with your money worries when you need it.

Who are StepChange?

We’re the UK’s leading debt charity and help hundreds of thousands of people every year, so whether you need budgeting support, debt advice, or help to get back on track after a financial shock, we’re here to support you. 

With more than 30 years' experience, you can be confident that we can provide the advice and support you need to achieve long-term financial control. We help thousands of people like you each week by taking an independent and non-judgmental look at your finances.

How can we help?

We understand that everybody’s situation is different, and can give you practical advice and support tailored to you. Just answer a few quick questions and we'll find you the right help for your situation.

Support from The Co-operative Bank

You can also access information about dealing with financial difficulties on The Co-operative Bank's website


Why choose us?

  1. Our advice is completely free 
    100% of the money you pay goes towards your debts
  2. Our advice is designed to help you
    We put your interests first, whether you get help online or on the phone
  3. Our advice is confidential and non-judgemental
    We're here to support you, whatever the reasons for your money worries

Get help in two minutes

If you're worried about money, don't ignore it. Just take two minutes to answer a few simple questions, and we'll find the right solution for your situation.

Remember, you're not alone. We help thousands of people like you each week by taking an independent and non-judgemental look at their finances. We can help you too.

Get help now

Carol never thought it'd happen to her

“Until you’ve been in that situation yourself you can't appreciate how easy it is to lose control in a very short space of time.”

Carol's story