Cancelling catalogue purchases
You have the right to return things you order from a catalogue.
You can cancel the order any time up to 14 days after you receive the goods.
- You have to return them
- You may have to cover the postage costs
- This is cheaper than paying for goods you do not need or want
You also have the right to a refund or replacement if:
- The goods are not as described
- The goods are not of satisfactory standard