Get help with your water bills
If you’re struggling with your water bills follow these steps to get help. You should also read our page about how installing a water meter may save you money in the future.
Create a monthly budget
If you have water arrears, or if you’re having difficulty paying your monthly water bills, this could be a sign that you need debt advice. Use our online debt advice tool to create a monthly budget and look at your situation. It’s free, confidential and it only takes about 20 minutes to complete.
Most water companies run hardship schemes or fund independent charitable trusts which can help people in financial difficulty. Having information about your finances ready, in the form of a budget, will help you to apply.
Apply for help with your water bills
If you’re in arrears your water company may be able to offer help through a charitable trust. These independent trusts take applications from people who need help through a short period of financial difficulty, and may help to give you a fresh start.
Other schemes may be able to cap your charges for ongoing water use, or allow you to pay for your water bills directly from your benefits and receive a discount.
Click on your provider's name below to check your eligibility, and find out how to apply for help with your water bills.