We aim to make our website as accessible as possible. However if you use a screen reader and require debt advice you may find it easier to phone us instead. Our phone number is 0 8 0 0 1 3 8 1 1 1 1. Freephone (including all mobiles).

Sorry to keep you waiting

Our debt advice tool is currently unavailable as we work hard to upgrade it and improve our service. Apologies for any inconvenience this causes.

We will be back up and running as soon as possible so we can help you.

Would you like us to let you know when this service is available again? Use the form below to ask for an update.

Find out when we are back online

We want you get the help you need without delay. Pop your details in the form below and we will send you an email or a text to let you know as soon as you can log back in.

Get a head start

Although you cannot complete your session until our tool is back up and running, you can get a head start by gathering all the information you will need. This includes:

Your debt details

Who your debts are with, how much you owe and if you are behind on any payments

Your income details

Your wages, any benefits or pension you get, and any other money you have coming in each month

Your household spending

How much you need to spend on items like groceries, heating, clothes days out and travel

This is everything you will need to put together a budget and means you will have all the details you need to quickly go through your debt advice session when the tool is back online.

return to debt advice icon Log in
speech bubble

"StepChange = stress relief"

"StepChange helped me a lot...every month I used to stress because I knew I would have nothing left over to my name. Now I only give the amount I can really afford to my creditors. BIG THANKS TO STEPCHANGE."

Mohammed, Feefo Review