We aim to make our website as accessible as possible. However if you use a screen reader and require debt advice you may find it easier to phone us instead. Our phone number is 0 8 0 0 1 3 8 1 1 1 1. Freephone (including all mobiles).

Government and benefits

These organisations offer:

  • Advice on claiming benefits
  • Support dealing with government departments

Child Maintenance Choices

Northern Ireland only

Impartial and government run.

Helps both parents choose how to make maintenance payments.

Contact:


Child Maintenance Services

UK-wide

Impartial and government-run.

For both parents choose how to make maintenance payments.

Contact:

  •  0800 171 2345 (England, Wales, Scotland)
  •  0800 232 1956 (Northern Ireland)
  •  Visit their website

Entitledto

UK-wide

Online tool to see what benefits you could get.

Contact:


Gingerbread

UK-Wide

Advice for single parents on:

  • Benefits
  • Employment
  • Maintenance
  • Child care
  • Funding for education
  • And more

Contact:


Gov.UK

England and Wales

For Northern Ireland, see NI Direct

Information on public services and how to use them, including:

  • Health
  • Motoring
  • Benefits
  • Employment
  • Crime
  • Pensions

Contact:


Healthy Start

England, Wales and Northern Ireland

Benefits for low-income families with children under four.

Can be used for:

  • Milk
  • Instant formula milk
  • Fresh fruit and vegetables
  • Frozen fruit and vegetables
  • Vitamins

Contact:


HM Prison Service

England and Wales only

Useful information for prisoners and their families.

Details on:

  • Visits
  • Releases
  • Prisoner resettlement
  • And more

Contact:


HMRC Child Benefit Enquiries

UK-wide

Advice on:

  • Entitlement to child benefit
  • How to claim it
  • How to pay back overpayments

Contact:


HMRC Tax Credit Enquiries

England, Wales and Scotland

Information about working and child tax credits.

Contact:


NI Direct

Northern Ireland only

Information on public services and how to use them, including:

  • Health
  • Motoring
  • Benefits
  • Employment
  • Crime
  • Pensions

Contact:


One Parent Families Scotland

Scotland only

Advice for single parents about:

  • Benefits
  • Employment
  • Maintenance
  • Child care
  • Funding for education
  • And more

Contact:


Personal Support Unit

UK-Wide

Practical and emotional support for people attending court alone.

Contact:


Scottish Courts

Scotland only

Information about:

  • Court processes
  • Forms
  • Fees
  • Listings

Contact:


Taxaid

UK-wide

Charity helping people on low incomes deal with tax issues.

Contact:


Trust Online

UK-wide

For a small fee, you can check public records of:

  • CCJs
  • Admin Orders
  • Fines
  • High Court judgments
  • Sheriff court judgments
  • And more

Contact:


Turn 2 Us

UK-wide

Helping people access:

  • Benefits
  • Trust funds
  • Grants

Contact:


TV Licensing

UK-wide

TV licence information, including:

  • How to pay
  • Dealing with payment problems

Contact: