We aim to make our website as accessible as possible. However if you use a screen reader and require debt advice you may find it easier to phone us instead. Our phone number is 0 8 0 0 1 3 8 1 1 1 1. Freephone (including all mobiles).

Support for over-55s

Organisations that can help with queries and issues affecting those who are in their late 50s and older.

Age Cymru

Wales only: Provide effective, accessible, high-quality information and advice while offering a free, impartial and confidential service.

Age NI

Northern Ireland only: Offers advice, information and practical support on a wide range of issues including welfare benefits, community care, housing and health.

Age Scotland

Scotland only: A free, confidential phone service for older people, their carers and families in Scotland.

Age UK

England only: A free, confidential, national phone service for older people, their families, friends, carers and professionals.

Alzheimer Scotland

Scotland only: They campaign for the rights of people with dementia and their families and provide an extensive range of innovative and personalised support services.

Alzheimer's Society

England, Wales and Northern Ireland: Information, support and guidance for sufferers of dementia. Also supporting their carers and families.

Independent Age

Northern Ireland, Scotland and Wales: Practical help for older people on low incomes to live independently with dignity. Free and impartial advice on care and support, money and benefits, health and mobility.

Pension Service

UK-wide: The area of the Department for Work & Pensions that administers State Pension and Pension Credit.

Pension Tracing Service

UK-wide: Service provided by the Department for Work & Pensions to help people find contact details for workplaces and personal pension schemes.


UK-wide: Telephone and face-to-face information service, provided by the Government and Citizens Advice Bureau, about pension options.

Research Institute for Disabled Consumers/Research Institute for Consumer Affairs (RICA)

UK-wide: Independent information about services and products available to help for elderly and disabled people.

Tax Help For Older People

UK-wide: An independent, free tax advice service for anyone aged over 60 with taxable household income of less than £20,000 per year.

The Silver Line

UK-wide: Free, confidential helpline providing information, friendship and advice to older people, open 24-hours a day.