Advisory, Conciliation and Arbitration Service (ACAS)
Not available in Northern Ireland: Provides free, impartial information and advice to employers and employees on all aspects of workplace relations and employment law.
England, Wales and Northern Ireland: The UK’s national reporting centre for fraud and cybercrime. Report to them if you've been scammed, de-frauded or have experienced cyber-crime.
Consonant (Migrants Resource Centre)
UK-wide: Free, confidential and independent legal advice for people applying for asylum.
UK-wide: Not-for-profit fraud prevention membership organisation.
CISAS (Communication and Internet Services Adjudication Scheme)
UK-wide: Independent investigation of complaints about telephone and internet providers. The service is provided free of charge.
Civil Legal Advice (CLA)
England and Wales only: Free confidential legal advice, access to legal aid and signposting to local legal advice.
Department of Work & Pensions (DWP)
Not available in Northern Ireland: Administration of most benefits and state pensions. If you're in Northern Ireland you need to contact the Social Security Agency.
Disability Law Service
England only: Free legal advice for disabled and deaf people. Also providing support for carers.
UK-wide: Enquiries about driving licences, road tax and registering a vehicle off-road (SORN).
Law Centres Federation
England, Wales and Northern Ireland: Initial point of contact for seeking free legal help on a local, face-to-face basis.
Leasehold Advisory Service
England and Wales only: Free advice on the laws affecting leasehold properties.
Legal Aid Agency
England and Wales only: Information and guidance on the legal aid scheme, including an eligibility calculator.
Legal Services Agency
Scotland only: Charitable advice centres providing an initial point of contact for those seeking free legal help.
Northern Ireland Courts Service
Northern Ireland only: Information about attending court, paying fines, appealing a sentence, jury service and tribunals.
Office of the Public Guardian
UK-wide: Protects people who may not have the mental capacity to make certain decisions for themselves. For example, concerning their health and finance.
Parking & Traffic Regulations Outside London (PATROL)
England and Wales only: Guide to the local authority penalty charge notice (PCN) process, including how to challenge them.
Parking On Private Land Appeals (POPLA)
England and Wales only: An independent appeals process for people disputing charges issued against people parking on private land.
Pay and Work Rights Helpline
UK-wide: Helpline run by ACAS advising on employment rights.
Prisoner’s Advice Service
England and Wales only: Legal advice and information for prisoners in England and Wales, along with support for pursuing prisoners’ complaints.
England only: Online advice and support for refugees and asylum-seekers.
England only: Impartial advice and support for refugees and asylum-seekers.
Rights Of Women
England and Wales only: Legal advice for women about domestic violence, harassment, divorce, relationships, children, civil partnerships and parenting.
Scottish Legal Aid Board
Scotland only: All advice and support relating to legal aid.
Stop Hate UK
UK-wide: Stop Hate UK provides independent, confidential and accessible reporting and support for victims of hate crimes, witnesses and third parties.
The Illegal Money Lending Team
England only: Report a loan shark and get advice on dealing with the situation.
Traffic Enforcement Centre
England and Wales only: National county court centre used for processing parking penalties issued by local authorities.
Wales Illegal Money Lending Unit
Wales only: Report a loan shark and get advice on dealing with the situation.
UK-wide: Website from the Trades Union Congress with information on workplace rights and the duties of employers.