We aim to make our website as accessible as possible. However if you use a screen reader and require debt advice you may find it easier to phone us instead. Our phone number is 0 8 0 0 1 3 8 1 1 1 1. Freephone (including all mobiles).
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Stay on track with OnlineDMP

OnlineDMP makes it quick and easy for you to check the progress of your debt management plan without having to call us for help.

It’s completely free and gives you access to all the information you need, day or night. Make changes, check plan updates, complete your review and more.

How do I log in to OnlineDMP?

To access OnlineDMP you'll need your:

Client reference number

You can find this on the covering letter of your personal action plan and in any letters or emails we've sent you.

Password or email address

If you don't know your password, don't worry. Click 'Forgotten your password' and we'll email you one.

Your date of birth:

As an extra security check we to confirm your details are correct for the client reference number you've entered.

Log in to OnlineDMP  

Use OnlineDMP to complete your debt management plan review

It's important to have regular reviews. This is how we be make sure you have enough money to live on and that you're making good progress towards paying off your debt with your DMP.

Having an up-to-date view of your financial situation is also important so we can let your creditors know that you're continuing to look after your finances.

With OnlineDMP you can also complete your plan review at a time that's suits you. Once you've started your review you can save your progress and come back to it later if you need to.

Benefits of using OnlineDMP

Complete reviews
You can do this all online, but if you need some help, give us a call.

Manage payments
Set up, remove and update your Direct Debit payments.

Update debts
Add or remove details of the companies you owe money to.

Get statements
You can download and print your monthly statements .

Update budget
Check your income and spending is up-to-date.

Manage account
Change your log in and contact details.


Having trouble logging in?

Give us a call on 0300 303 7037, Monday to Friday 8am-6pm.

Helping you become debt free...

“I wish to thank your staff for all the great help they gave me when I was in so much debt.
They were a pillar of support to me.” (Leslie, Essex)

Foundation for Credit Counselling Wade House, Merrion Centre, Leeds, LS2 8NG trading as StepChange Debt Charity and StepChange Debt Charity Scotland. A registered charity no.1016630 and SC046263. It is a limited company registered in England and Wales (company no:2757055). Authorised and regulated by the Financial Conduct Authority.

We link to external websites where they contain relevant information for our visitors. We're not responsible for the content of these websites, or any infringement on your data rights under data protection regulations by any external website provider.

*This is the average rating of our service based on the StepChange reviews on Feefo by DMP and DRO clients three months into their solution.

© StepChange Debt Charity 2019