We aim to make our website as accessible as possible. However if you use a screen reader and require debt advice you may find it easier to phone us instead. Our phone number is 0 8 0 0 1 3 8 1 1 1 1. Freephone (including all mobiles).

Stay on track with OnlineDMP

OnlineDMP makes it quick and easy for you to check the progress of your debt management plan without having to call us for help.

It’s completely free and gives you access to all the information you need, day or night. Make changes, check plan updates, complete your review and more.

How do I log in to OnlineDMP?

To access OnlineDMP you'll need your:

number one icon

Client reference number

You can find this on the covering letter of your personal action plan and in any letters or emails we've sent you.

number two icon

Password or email address

If you don't know your password, don't worry. Click 'Forgotten your password' and we'll email you one.

number three icon

Your date of birth

As an extra security check we to confirm your details are correct for the client reference number you've entered.

Log in to OnlineDMP  

Use OnlineDMP to complete your debt management plan review

It's important to have regular reviews. This is how we be make sure you have enough money to live on and that you're making good progress towards paying off your debt with your DMP.

Having an up-to-date view of your financial situation is also important so we can let your creditors know that you're continuing to look after your finances.

With OnlineDMP you can also complete your plan review at a time that's suits you. Once you've started your review you can save your progress and come back to it later if you need to.

Benefits of using OnlineDMP

document icon Complete reviews
You can do this all online, but if you need some help, give us a call.

wallet icon Manage payments
Set up, remove and update your Direct Debit payments.

credit card and coin icon Update debts
Add or remove details of the companies you owe money to.

document in printer iconGet statements
You can download and print your monthly statements .

house with pound sign icon Update budget
Check your income and spending is up-to-date.

cog icon Manage account
Change your log in and contact details.


Having trouble logging in?

Give us a call on 0300 303 5300, Monday to Friday 8am-6pm.