This is the easiest way to make your IVA payment. We'll collect your agreed monthly payments on the 1st, 10th or 20th of each month. If we agree to change your payment, we'll amend your Direct Debit, which means that you don't need to contact your bank to make the changes.
If for any reason you're having difficulty making payments, it's important that you contact us immediately. We'll review your situation and discuss the options with you. If you don't make contact or pay the agreed payment into your IVA, your IVA might fail.
Standing order or bank transfer
You can make a payment using online or telephone banking by contacting your bank.
Your client reference number and surname must be quoted with each payment. If not, your money might not be applied to your IVA.
Please make cheques payable to “StepChange Voluntary Arrangements/clients account”. Please make sure that your name and reference number is written clearly on the back of the cheque. If not, your payment might not be applied to your IVA.
If you do send us a cheque it can't be post-dated.