Under our previous name, CCCS Equity Release, we were the only equity release advice service to pass all of Which?'s best practice tests in a mystery shopping excercise that investigated 22 advisers from across the market.
Which? posed as potential customers and conducted visits with advisors who are qualified to recommend equity release. They wanted to test how good the advice available was.
The report found that our advisors offered the best advice by:
- Completing a full review of each client's financial position including income, expenditure, savings and debts
- Fully exploring all the alternatives to equity release
- Completing a thorough welfare benefits check
- Fully explaining the costs involved with repaying your equity release plan early
Download the report (pdf)