We aim to make our website as accessible as possible. However if you use a screen reader and require debt advice you may find it easier to phone us instead. Our phone number is 0 8 0 0 1 3 8 1 1 1 1. Freephone (including all mobiles).
StepChange Debt Charity logo

Meet the StepChange Financial Solutions team

Our team of specialist advisors and support staff are dedicated to ensuring you have the knowledge, confidence and support to make an informed decision.

We're the UK's only free, charity-operated mortgage and equity release advice service. We listen to our clients and once we understand your situation we’ll do everything we can to help. Everyone in our team takes great pride in being able to help our clients find the best available long term solution.


Equity release team


Julie Lomas equity release advisor

Julie Lomas, Equity Release Advisor

With 30 years of experience in the financial services industry, I feel privileged to be part of the team at StepChange. I'm proud to be able to help my clients achieve financial security in retirement.

Tony Plunkett equity release advisor

Tony Plunkett, Equity Release Advisor

I'm proud to play a part in helping my clients plan for a happy retirement. I've been working in the financial services industry for ten years.

Lisa Fox, equity release advisor

Lisa Fox, Equity Release Advisor

I've worked within Financial services for 30 years and have considerable experience in equity release and mortgages. I feel privileged to work for an organisation with such strong ethical principles and one that has the customer at the heart of everything we do.

Ray Thorpe equity release advisor

Ray Thorpe, Equity Release Advisor

I have 27 years financial services experience including over four  within the equity release sector. I'm proud to be a part of the StepChange Financial Solutions Team.


Mortgage team

Tim Cormack equity release advisor

Tim Cormack, Mortgage Advisor

I've worked for the charity since 2009. I want to make sure every one of my clients gets the best mortgage solution for them.

Paul Hoop mortgage advisor

Paul Hoop, Mortgage Advisor

I've been part of the StepChange team for eight years. I want each of my clients to benefit from expert advice and fantastic customer service.


Talk to one of our team

To arrange a no obligation consultation with one of our advisors please call 0808 168 6719 or complete our enquiry form.

We're available Monday to Friday, 9am to 5pm.

Management team

Andrew Kerry financial advice manager

Andrew Kerry, Financial Advice Manager

Richard Kilbride Financial solutions

Richard Kilbride,
Financial Solutions Team leader

Peter Huckerby Financial solutions

Peter Huckerby,
Financial Solutions Team leader

Helping you become debt free...

“I wish to thank your staff for all the great help they gave me when I was in so much debt.
They were a pillar of support to me.” (Leslie, Essex)

Foundation for Credit Counselling Wade House, Merrion Centre, Leeds, LS2 8NG trading as StepChange Debt Charity and StepChange Debt Charity Scotland. A registered charity no.1016630 and SC046263. It is a limited company registered in England and Wales (company no:2757055). Authorised and regulated by the Financial Conduct Authority.

*This is the average rating of our service based on the StepChange reviews on Feefo by DMP and DRO clients three months into their solution.

© StepChange Debt Charity 2018