We aim to make our website as accessible as possible. However if you use a screen reader and require debt advice you may find it easier to phone us instead. Our phone number is 0 8 0 0 1 3 8 1 1 1 1. Freephone (including all mobiles).
StepChange Debt Charity logo

Age divide opens up over store cards

There is an age divide opening up over the use of store cards: although we have seen the average store card debt of those seeking our help decline by £65 since 2009, it is going up for clients aged 60 and over.

The biggest decrease was for those between the ages of 41 to 59, whose average store card debt is £1,394, dropping by £128 since 2009.

  • The average store card debt for those seeking our help under the age of 25 is £489 and has gone down by £75 since 2009
  • It is £944 for those aged 25 to 40, with a decrease of £94 in the same period
  • The biggest decrease was for those between the ages of 41 to 59, whose average store card debt is £1,394, dropping by £128 since 2009
  • However, it has increased for those aged 60 and over, with their average store card debt of £1,984 rising by £36 since 2009.

We think that while we are seeing a decline in store card debt levels among our clients, this isn’t happening with those over the age of 60 who are seeking our help. This may be the result of access to credit or purchasing patterns of that age group.

Whatever the reason, we would encourage anyone building up debt on their store card to explore other ways to make their purchases as this type of credit is expensive and should only be used if it can be quickly repaid.

StepChange Debt Charity new contacts

Contact the the StepChange news team on:

Tel: 0207 391 4583

Mobile: 07950 469 101

Email: press@stepchange.org

Follow our press team on Twitter: @StepChange Debt CharityPressOffice

Share this page


Helping you become debt free...

“I wish to thank your staff for all the great help they gave me when I was in so much debt.
They were a pillar of support to me.” (Leslie, Essex)

Foundation for Credit Counselling Wade House, Merrion Centre, Leeds, LS2 8NG trading as StepChange Debt Charity and StepChange Debt Charity Scotland. A registered charity no.1016630 and SC046263. It is a limited company registered in England and Wales (company no:2757055). Authorised and regulated by the Financial Conduct Authority.

We link to external websites where they contain relevant information for our visitors. We're not responsible for the content of these websites, or any infringement on your data rights under data protection regulations by any external website provider.

*This is the average rating of our service based on the StepChange reviews on Feefo by DMP and DRO clients three months into their solution.

© StepChange Debt Charity 2018