We aim to make our website as accessible as possible. However if you use a screen reader and require debt advice you may find it easier to phone us instead. Our phone number is 0 8 0 0 1 3 8 1 1 1 1. Freephone (including all mobiles).
StepChange Debt Charity logo

Partner with StepChange Debt Charity. How we can work together


For over 20 years we’ve been working hand in hand with partner organisations to reach and help people struggling with problem debt. If you'd like to partner with us, here are just a few of the things we can do together and how we can make a difference.

When we work together it means we can reach even more people that need our help. By referring your customers through to us, you know we’re here for them if they’re struggling with debt and don't know what to do.

If people don’t know about us, we can’t give them the advice they need.

Working with organisations means we can let more people know about the free debt advice we provide. Here's what a few of our partners and their customers have to say.

Macmillan: "Working with you just felt like a perfect fit for us."

Working with Macmillan ensures that those affected by cancer have access to free debt advice, as well as practical and emotional support,

Kirk, Northumbrian Water customer: "I would like to thank Northumbrian Water and StepChange for their support and swift action."

Our partnership with Northumbrian Water has allowed us to achieve more affordable water bills for many of our clients.

Boots Benevolent Fund: "We’ve made the right decision in working with you to provide a more complete service to our colleagues."

Find out how working with Boots Benevolent Fund has helped benefit their customers and staff.

Help us spread the word about free debt advice

We need to reach even more people that need our help and we need your support to do it. You don’t have to do it alone though. Here are just a few of the tools we have available to help.

Share our 7 Days, 7 Ways advice programme

7 ways to deal with debt, numbers 1 to 7 on a calendar

7 Days, 7 Ways is an action-orientated email programme delivered directly to your customers' inboxes over the course of a week. For those experiencing financial difficulty, encouraging them to sign up to the 7 Days, 7 Ways programme could prove to be a pivotal turning point.

Add our 60-second debt test to your website

Our 60-second debt test is a quick, simple tool that tells a person if they're showing signs of a debt problem. It then gives straightforward advice on their next steps. It can be the wake-up call a person in trouble needs to get debt help.

preview of 60 second debt check from StepChange Debt Charity

Adding the test to a web page is easy – simply request the 'embed' code to use on your site. Our test is fully responsive and mobile optimised. Download the test for your website here.

Signpost people to our Debt Remedy advice tool

Last year, over 220,000 people used our online debt advice tool, Debt Remedy, to take control of their debts. After taking information about your debt, income and budget it recommends a debt solution and lets you know how to get started on it. With lots of people turning to the web to research before making a decision, Debt Remedy is ideal for people searching for debt advice online.

If you'd like to link to Debt Remedy from your website please get in touch with our team.

Support our campaigns

Debt in Mind logoOur campaigns help to highlight the free advice we can offer to people struggling with debt. Sign up to our newsletter to receive updates about our latest campaigns.

It's easy to get involved. You can spread awareness by sharing our social media messages, adding links to your website, or through requesting a toolkit, full of leaflets and posters for your organisation.

To understand what we do during our campaigns, have a look at our #DebtDay round-up and find out how to get involved with our on-going Debt in Mind campaign.



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Contact our team

0113 235 5997 9am to 5pm Monday to Friday.

Please note: these contacts are partner enquiries only.

Helping you become debt free...

“I wish to thank your staff for all the great help they gave me when I was in so much debt.
They were a pillar of support to me.” (Leslie, Essex)

Foundation for Credit Counselling Wade House, Merrion Centre, Leeds, LS2 8NG trading as StepChange Debt Charity and StepChange Debt Charity Scotland. A registered charity no.1016630 and SC046263. It is a limited company registered in England and Wales (company no:2757055). Authorised and regulated by the Financial Conduct Authority.

*This is the average rating of our service based on the StepChange reviews on Feefo by DMP and DRO clients three months into their solution.

© StepChange Debt Charity 2017